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Report: #1169558

Complaint Review: Bob Evans - Lincoln, California

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  • Reported By: the golf fella — rio linda California
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  • Bob Evans 1200 Athens Avenue, Lincoln, , California USA

.thunder valley resort Bad Food Bad Service Lincoln, California

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I found myself in Thunder Valley Resort a couple weeks ago to relax. After winning a few dollars I was hungry and wanted to try out the Buffet. The food was not all that before and I had heard they had been saying they had fixed it. Boy was that a big lie. Their food was not good, not what I would call good in anyway. I am a certified restaurant  Manager, in my opinion the food was poorly prepared. I was full from tasting it so I left disappointed to say the least. It was not a cheep meal. Just bad.

I told the server I was not happy, I told the cashier I was not happy, neither one of them offered to get a manager, I did get a "Oh that's to bad" from the cashier. As I was walking out they have a Club counter and I stopped and ask if this was a place i could file a complaint. I got a smart assed answer from a young man at the counter and told no manager there he "Just left" and so I turned to go, then turned back and told him I would wait please find me one. I them took a seat at a empty table near by to wait. 

About 15 minutes later two security guards came up to me and ask me what the problem was and if they could "help" me. I told them no I was waiting for a manager, they wanted to know for what. I told them that I had not ask for security but had a complaint about the Buffet food. They were polite after giving me the third degree for another 5 minutes they called a manager who came in less than 3 minutes, I explained the situation to him and he called the restaurant  manager. 

All I had wanted was to let them know that is was bad and I would not eat there again. They offered me a free meal at the Buffet, I told them no. I felt ripped off and another bad meal would not fix it after what I had been through at this point. 

This report was posted on Ripoff Report on 08/13/2014 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bob-evans/lincoln-california-95648/thunder-valley-resort-bad-food-bad-service-lincoln-california-1169558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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