• Report: #692905
Complaint Review:

Bob Fitzgerald

  • Submitted: Wed, February 09, 2011
  • Updated: Tue, March 29, 2011

  • Reported By: Derek Gilbert — Centennial Colorado United States of America
Bob Fitzgerald
1160-G Pittsford-Victor Rd, First Floor Pittsford, New York United States of America

Bob Fitzgerald ELAN Bob Fitzgerald $5000 Expired Listings Scam against Realtors. Realtors being scammed out of $5000 for 10 listings in 90 days! Pittsford, New York

*REBUTTAL Owner of company: Prospecting isn't New...

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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Beware of the Bob Fitzgerald expired listing program. Bob's sales staff are targeting top producing agents around they country. The sales pitch is that they will call all of the expired seller listings and for sale by owners in your area and set appointments for you. The promise is that you will take 10 listings in 90 days. I was told that they pre-qualify all of these appointments and I all needed to do was basically show up to the appointment they scheduled and sign the listing agreement. Bob's staff will tell you anything you want to hear to get you to sign up. They charge you $5,000 up front and a 20% referral fee. This sounds great. It has now been over 7 months and I have yet to take a single listing. Nearly every appointment that Bob's staff set for me was complete garbage. The did absolutely no pre-qualifying on these sellers. Many of the appointments were set in areas that I don't service. Nearly every seller appointment I called had no intention of listing with me when I showed up. In fact, they were completely unrealistic or unmotivated to sell. Many of them were completely underwater on their mortgages and had no intentions of short selling or listing. In 7 months Bob's team averaged less than 2 appointments per month!! All of them were garbage. I was told that Bob's team would be calling the expired list every day. I was lucky if they call 1 day out of the whole week or month. I even sent them lists to call for the past 6 months. They never called any of them. When I confronted Bob about the complete failure of his commitment to produce 10 listings in 90 days he said they never promised them in 90 days. He said I paid $5,000 for a 90 day coaching program... Not only did I never received any coaching whatsoever, I also never received any listings. Who in their right mind would pay $5,000 for a coaching program. Their agreement which I will attach is a scam. It looks like it is 10 listings in 90 days. However, they can skew it another way. Bob said he doesn't care if it takes his team 5 years to get 10 listings. When I asked for a refund Bob became completely defensive and rude. I even offered to take a loss of half. He has not responded. As of today I have not received a lead in over 2 weeks again. The last one they sent claimed to be a "Hot Lead". When I called the seller she wouldn't even consider listing her home again with a Realtor. She only wanted to be a for sale by owner and wouldn't budge. Any fool can setup an appointment for me to call them back. All Bob's team is doing is setting appointments for me to call the seller back. Then when I call them back they are un-qualified and unrealistic about selling. I might as well be calling these people myself. The service is a scam. If you google Bob's name you will find other postings of previous business scam's he has run on people. I also posted this to my facebook account in which other Realtors across the country and also claiming that they have been scammed the same way. Also, since I was a top producing Realtor Bob starting using my name to get other Realtors to sign up for his service. I hadn't even used them yet and didn't give them permission. BEWARE!!. [continued below]....

This report was posted on Ripoff Report on 02/09/2011 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bob-fitzgerald/pittsford-new-york-14534/bob-fitzgerald-elan-bob-fitzgerald-5000-expired-listings-scam-against-realtors-realtors-692905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Prospecting isn't New...

AUTHOR: Bob Fitzgerald - (United States of America)

Prospecting isnt new
nor is it complicated.  We just


We have hundreds of
clients taking listings every day and we do the exact same thing for every one
of them.  If you are interested in
our service, you can talk to as many as you like!  It is too bad that websites like these get so much attention
because EVERY company thatIve ever searched had complaints.  Ive explained what we do and how we do
it below


The only reason an agent
would struggle to take a listing is if they are too busy to follow up with
leads or too flakey to actually handle basic FSBO and EXPIRED listing
objections.  Ive been coaching
agents personally and with the Mike Ferry Organization for over a decade and if
I could take the listings for our clients too believe me I would!  The bottom line is that we just call. 


The agent above received
39 appointments and didnt list a single home.  We didnt stop calling.  He decided to quit but it was probably good for both of


If you have any specific
questions just e-mail me at coachbobfitzgerald@gmail.com.
 We have nothing to hide!




I am thrilled with the service I have received from Bob
Fitzgerald!  -Patrick McGinnley,
Keller Williams


I am thrilled with
the service I have received from Bob Fitzgerald.  I have been in business
for 9 years and conservatively I have spent over 50k on 
"Leads".  This is the first service that I am actually buying
listings, not leads. I have recently booked 5 listings and I have several
in the pipeline.  I do two things that really help.


1.  I contact
the lead immediately and let them know I am excited about meeting with them and
I get additional information about their situation.


2.  I deliver a
pre-listing package to their door-step that gives them an overview
about our serviced and track record.


Bottom line.... This
is a numbers game.  Bob does the critical time consuming ground work of
making the calls.  I follow up and make the personal sales call to obtain
the listing.  It is a great investment of my time and financial resources.



Patrick McGinnley



The system works, Debbie Chennisi, Keller Williams Realty,

5 Great Listings Taken So Far: 5 More To Go!




I am happy to take the
time to write you a quick note about the way that I handle a lead that your
telemarketers set for me.


1. As soon as I see the email I call the prospective client
and introduce myself to them and find out for myself if they are truly
interested in selling their home.  If they say that they are then I
confirm the time that was arranged for us to meet and see if it works for both
of us. 


2. I prepare a Market
analysis when we meet and handle the listing as if your company had nothing to
do with it.


3.  Basically
speaking your company saves me time by weeding through the possibilities
and landing some good leads for me.  They are appointment/leads not
guaranteed listings. I understand the numbers and my role.


4.  The system
works but does take time at first to land some prospects because of lead
follow up.  Just like my own


Let me know if you need
further clarification and have anyone call me if they want to talk.  Have
a nice day.



Debbie Chennisi

Williams Realty

Deb's Cell:





Our strategy is simple. ATM is just calls, we have to convert.

Ty Ignaszewski, RE/MAX


If I could find a way to take listings for agents, Id do that too!  But, we just call.  If an agent is too busy or too flakey
to convert what more can we do. 
To bad agents like that blame me rather than sharpen their skills
considering we could be setting appointments for them for the rest of their
lives!  - Bob FItzgerald



Hi Bob,


How is the ATM service
working for us?


- When we receive the
email we place a follow-up call with 4-hours to:

a) Continue to build

b) Confirm motivation
& information,

c) Confirm appointment
or change.


- If unable to reach we
leave message and follow-up daily or what is

appropriate for

- 24-hours before
appointment we call with courtesy confirmation.


At appointment
we:   a) Educate on specific
market and competition, b) Confirm motivation, c) Share realistic plan, d) Come
to consensus to do business together or not (price right now or pre-determined
price reduction strategy).


- Effectively
communicate weekly or bi-weekly to provide update and working

with clients on doing
the right to get it sold.


Our strategy is
simple. ATM is just calls, we have to capture/convert.


Talk to you soon,




Ty Ignaszewski

Real Estate

The Carrie and Ty Real
Estate Team - RE/MAX Insight

TyRealEstate.com or CarrieAndTyHomes.com




I spend 2-3 hours per day prospecting the same phone number and
leads I send you, it is just your team is able to reach them at different
times of the day that I am not calling. I have actually had telemarketers
work for me before and paid by the hour or appointment, but spent way more
money for less quality leads.


Neil Bennett, Prudential


Thanks Bob,


Since I started using
your prospecting services it has increased my way of finding prospects to
contact. I treat each listing lead you send me as a hot prospect. As soon as I receive
your email with their information I call back to pre-qualify the lead and
either confirm or reset the time for the appointment. Several leads I canceled
the appointment since they either could not or did not really want to sell.


The last listing I
took which is number 4, was actually the first lead, a FSBO, you that I had
gone on the appointment and continued to touch base with on a 3-4 week basis.
 Then 2 weeks ago he called me and was ready to list! I continue to follow
up with each one till they list with someone or sell.


I spend 2-3 hours per
day prospecting the same phone number and leads I send you, it is just your
team is able to reach them at different times of the day that I am not calling.
I have actually had telemarketers work for me before and paid by the hour or
appointment, but spent way more money for less quality leads.  Feel free
to have anyone contact me if they have any questions.



Neil Bennett MBA

Neil Bennett and

Prudential Towne

305 Lynnhaven Pkwy.

Va. Beach VA 23452

(757)217-0207 office





"I have taken 17 listings with the Bob Fitzgerald Agent
Tele-Marketing Listing Lead Program...
in a market with a population base of only 400,000.  I'm getting 18-20 appointment/leads per monthThis equates
to 36-40 additional listings for me this year... a real "NO-BRAINER"!


Steven Futch

"The Terminator"

Executives SB


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