• Report: #1384217
Complaint Review:

bobbys classic cars

  • Submitted: Sun, July 09, 2017
  • Updated: Sun, July 09, 2017

  • Reported By: Tony — Tennessee USA
bobbys classic cars
907 US Hwy 70 dickson, Tennessee USA

bobbys classic cars bobbys car care false advertising, false statements ripoff dickson Tennessee

*Consumer Comment: You are OBSESSED with me

*Consumer Comment: Sad

*Consumer Comment: Actually

*Consumer Comment: the facts

*Consumer Comment: At least the paint was shiny

*Consumer Comment: Moron

*Author of original report: bobby's car care

*Author of original report: Your statement is incorrect

*Consumer Comment: You ignored the early warning red flags

*Consumer Comment: You know what would have prevented this?

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I am just now writing this letter because it has taken me this long to get this “NO RUST, DRIVES GREAT” car to a shape that I would be comfortable driving.

On April 12, 2017 my wife and I purchased a 1969 VW Beetle from Bobby  at Bobby’s Classic Cars in Dickson Tennessee. The car was advertised on his website as a “NO Rust, recently restored 1969 VW Convertible Beetle”. We drove to his show room to look at the vehicle. Please keep in mind that I am your typical consumer and not a mechanic.

During our brief inspection, I noticed some rust at the bottom of the shock towers and Bobby’s response was “the car was sitting on dirt for a couple of years so that is probably how it rusted there”. I took a ride and told him the car and it shook. His answer was “the tires are probably flat spotted”. [continued below]....

..... I also noticed that the shifting was real sloppy. His answer was “that’s the way they shift. You are used to the new cars”. When we returned to the show room I asked him to look at all the lights as I wanted to make sure they all worked. In retrospect, I should have gotten out to look at them. I turned on the parking and regular lights, blinkers, brake lights and reverse lights and was told by him “yep, everything works”.

My wife and I made him an offer and he accepted it. We knew it was an “AS IS” Vehicle and asked him how he would handle it if we got on the highway and it broke down on the way home. He said “You will be just fine. I have been selling cars for a long time and I don’t sell bad cars because I have a reputation to keep. If I got a bad reputation I would be out of business”. We completed the deal and left his showroom with the car.

As we got close to our home (Chattanooga) the car started to sputter and not run well. I called Bobby to tell him the car just quit in my driveway. He said “it was probably the fuel filter because I noticed it was real dirty.” I told him I would get a new one and let him know. I picked up a new fuel filter, installed it but it still sputtered. Upon calling Bobby he said it was probably because the car had not been driven for 9 months.

The next time I had a chance to start the car was a week later and it was very had to start. We have a friend in the car business that directed us to one of her contacts that worked on Air Cooled Beetles. We made arrangements to drive it down and have him look at it. We started out and the car really ran rough all the way for about 3 blocks then the dash started smoking!!! I looked under the dash and noticed that the wiring harass was now melted. I immediately called Bobby and his statement was “I don’t know where you stored it but I’m sure some rats got up in the dash and ate the wires”. I said “NO rats are in my garage and I told you it didn’t run when I got it home”. He told me “you bought it as is and it is not my problem”.

We had it towed to the mechanic and found out that the coil wire was barely connected and had shorted out. We got it fixed and drove it home. After inspecting the work performed I thought it best I look over all the lighting. I found that every time I turned on the headlights a fuse would blow. After about an hour of pulling off every light I found that the front driver’s side turn signal was wired incorrectly and could NOT have worked at the dealership! Someone had wired the hot wire to the chassis! That solved the blowing fuse issue but what about Bobby telling me “yep, everything works”. I notice the brake pedal was squishy and not working like it should. I put brake fluid in the reservoir and low and behold it started leaking under the car. Do you think that is why the reservoir was “almost empty?” That’s when I started realizing I may have been sold a car that was advertised as one thing and that was not entirely accurate.

I wanted to get the car to pretty good shape so I could at least drive it and feel comfortable when my wife drove it so I purchased new replacement cosmetic parts and tried to forget the, in my opinion, deceptive way my wife and I were treated. UNTIL…….(the truth was going to be discovered soon).

After buying many parts for the car, I got to discussing the car’s condition with the person I was buying the parts from. He had over 30 years of working on air-cooled VWs and told me to bring it down and he would inspect it completely and fix any issues. I was happy about it and towed the car to him. That is when the nightmare started.

On May 31, 2017 he, Gary Clackson,  looked over the car while I was there and told me the carburetor was not the correct one for that engine and the fuel pump was also incorrect. He asked if I could leave it with him and he would look at it from bumper to bumper. The next several days were filled with “you need new ball joints, brakes, the brake relief valve was missing, it needed new shocks, brake pads, brake adjusters, tie rods, wheel bearings, and then the cherry on the top……..a new front end. I have attached photos of the cross member that is totally rusted out! What happened to the “NO RUST” in his ad? Rust this bad doesn’t happen in 7 years and that is the same car he told me had a frame off restoration.

 I have photos 

In conclusion, I have spent over $2700.00 in NECESSARY fixes to this “NO RUST, DRIVES GREAT” car. The one that had a frame off restoration 7 years ago! The mechanic told me I could have been killed when I drove it home from his showroom. The mechanic is willing to sign an affidavit to the status the vehicle was in when I brought it to him and I will sign an affidavit to the condition it was in when I bought it. The two are the same!

This person should be allowed to conduct business in this manner. He risked my life with the car he sold me and did not truthfully represent the car in the sale. I can’t find one thing he said to be the truth other than not it was a 1969 Beetle. In my humble opinion, this man should not be selling cars to anyone! Advertising “NO RUST” translates to “I didn’t check it and don’t care. I just want to sell it and make money on somebody”.

It is astounding that a car dealer does not have any duty to at least look over the cars he sells? Does Tennessee give a dealer’s license to anyone and they do not have to have any responsibility for what they sell?

I will be contacting any jurisdiction and government agency I can to try and prevent this person from selling any dangerous vehicle to anyone else. I know I bought the car as is but I, as a consumer, must be able to have some trust in the car dealers in Tennessee to at least check the cars they sell for a minimum safety level. I would expect Bobby’s Care Care/ Bobby’s Classic Cars to reimburse me for the $2700.00 of minimum work perform just get the car to be able to be driven safely. I am prepared to present a copy of the repair bill.

 


This report was posted on Ripoff Report on 07/09/2017 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bobbys-classic-cars/dickson-tennessee-37055/bobbys-classic-cars-bobbys-car-care-false-advertising-false-statements-ripoff-dickson-te-1384217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

You are OBSESSED with me

AUTHOR: Lois Griffin - (USA)

Funny how you have not made any significant comments to the men who have posted here. The bottom line is no, I do not work for any car company, nor have I ever in my life. If you are not the original poster, which I suspect you are, you are clueless to how stupid he was in buying this used car.

Bottom line, a WOMAN has bested you. You are an idiot if you buy a 48 year-old car and expect rust to be the worst of it, and most of all ----GET OVER IT!

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#2 Consumer Comment

Sad

AUTHOR: glenn - (USA)

Ms. Griffin, now you have resorted to calling me names. I am not a liar. I find it hard to believe you are not related but I have no way to verify that information. Funny thing about all of this is that I was told about this event from someone in my car club otherwise I would not have even known about this dealer. I find it amazing that you posted your rebuttal almost immediately after the owner posted his comments. Hmmmmm. I would assume that the posting went directly to the dealer after it was posted. In addition, after reading his additional posts he did ask you directly if you were related to the dealer.

However, the owner of the car was complaining that the dealer did not accurately and honestly tell him even when asked. If a dealer is not honest that is a major issue. He has every right to make comments. The more information the better. 

It is sad that you have attacked the owner of the car in such a vicious manner that one does question your motives. You have called all people that buy used cars MORONs if they don't take it to a mechanic. 

I for one would not buy from this dealer and I am sure many others will not either now. I know there are Federal guidelines by which used car dealers must perform and I encourage the owner of the car to look into that avenue.

As for you Ms. Griffin your comments and actions speak volumes. You are not helping the dealer if that is your desire. Your admitting the owner was "misled" does not help the dealer. Your hate has now moved over to me and you do not even know me. Lashing out at people that do not agree with you is not a way to convince someone of your statement. I have shown this to many others now. Your comments have left them laughing.

You wished to put this guy/owner down and defend a dealer from bad press and you have done the exact opposite! This thing has gone viral from your comments. I hope you keep responding because this is now great entertainment for many. You are better advertisement against the dealer than he could ever create himself.

 

 

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#3 Consumer Comment

Actually

AUTHOR: Lois Griffin - (USA)

No, I dont work for the dealer. I am in no way involved in the car business, and that question was not directed at me, that is why I did not respond. Now if you where dumb enough to buy a USED car and never had trouble, you are either a very, very lucky person, or a liar. 

One thing that is correct is that the buyer is more to blame than the dealer.  Anyone who honestly comes on and complains that there is major problems with a 48 year-old car is not all there. 

 

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#4 Consumer Comment

the facts

AUTHOR: glenn - (USA)

If the person that wrote the article has a person willing to substantiate these events I see no reason to not believe what happend. Calling people names "moron" does nothing. I have bought cars from dealers and not taken them to a mechanic and had no problem. I have even bought as is cars and the dealer was willing to fix a few things. Maybe that is because the dealer did his job in checking out the car before it was resold. As consumers you must trust dealers some amount. Looks like this dealer just wanted to sell a not so good car and didn't care about the facts. Shame on the dealer.

It also looks like this Ms. Griffin is somehow involved with the dealer and when asked what relation she had she did not respond to it. Just for the record, I don't know either party. I do belong to a classic car club and this is good information.

The person calling names does herself no help by resorting to that action and does the dealer no help by doing it either. She just makes the dealer look bad and look like he doesn't care because he duped someone into buying a not so good vehicle. She even made the buyer's case by saying he was mislead. Trashing the victim is never a good thing. Regardless of the mistakes this guy made in buying the car it should never cause someone to call him names and should not excuse any dealer for selling a bad product.

I think the person that filed the initial report has a reason to be upset. Both at himself and more so the dealer. I thank him for alerting others. Now if someone goes there they will think twice and not make the mistake he did. I think the "Rats in the garage" comment and immediately saying you bought it as is too bad is not a good way for a dealer to act.

The professional thing would be for the dealer to talk to the buyer and maybe resolve this situation and it may have a good outcome for both parties. Both should take the high road.

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#5 Consumer Comment

At least the paint was shiny

AUTHOR: coast - (USA)

“I asked about the rust on the shocks and was told that was the only place. So I didn't know at the time I was being misled.”

You wrote in all caps, “‘NO RUST, DRIVES GREAT’ car” but hey if you don’t consider obvious rust to be a warning sign, well ok.

“even you admit I was misled”

You clearly were misled. I was pointing out that you missed the early warning signs. Now you’ve added no A/C and no leather seats to the list. Perhaps you were blindfolded when you looked at this car?

“I did not ask for compenstation”

OK, perhaps I misunderstood your statement, “I would expect Bobby’s Care Care/ Bobby’s Classic Cars to reimburse me for the $2700.00”

 

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#6 Consumer Comment

Moron

AUTHOR: Lois Griffin - (USA)

The only thing you are "alerting" people to is how stupid you are. DONT BUY A CAR WITHOUT TAKING IT TO A MECHANIC FIRST! Most people know this and dont need your dumb story. My 12-year old even knows this.

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#7 Author of original report

bobby's car care

AUTHOR: - ()

this place also goes by bobby's car care. their ads are bobbys classic cars. I just wanted to make sure everyone knows they are one in the same

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#8 Author of original report

Your statement is incorrect

AUTHOR: - ()

I asked about the rust on the shocks and was told that was the only place. So I didn't know at the time I was being misled. Now in your statement, which I have now saved to hard drive, even you admit I was misled! Now I don't care who you are that's funny!  Your rebutals speak volumes. I love it when someone else makes my case for me. Thank you. By the way, the window sticker said air conditioning, leather seats, trip computer and more that we all know did not come on that car but he wrote it anyway. Should I have assumed he was not an honest person then? Go ahead please write back and make my case again. You are doing a better job than I at reason not to buy from him. Thanks again.

I did not ask for compenstation but what I am trying to do is ALERT anyone else out there from getting, in your words, Misled before they get taken by this person. A used car dealer should be required to inspect their cars before selling and if this person did inspect it and still sold it the way he did that is even worse. 

You must be related to this guy because Ye Protests too Much for a consumer. That doesn't matter but you should be honest to everyone (or does not being upfront the way you do business) if you are related.

Again, I am trying to ALERT consumers on the problems I have been forced to deal with and should not have been placed in that position. 

 

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#9 Consumer Comment

You ignored the early warning red flags

AUTHOR: coast - (USA)

You agreed to the purchase after you were aware that you had been misled about the rust and the driving condition of the car.

After the coil problem, the turn signal problem and the brake issues, you finally suspected that you may have been misled. It took only five issues for it to sink in.

You should have walked away when the first red flag popped up but you had to have that car. You stated you know it was an ‘as-is’ purchase but you still expect compensation from the seller. It doesn’t work that way. Happy motoring.

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#10 Consumer Comment

You know what would have prevented this?

AUTHOR: Lois Griffin - (USA)

Take it to a mechanic first! Who the heck is dumb enough to buy a 1969 vehicle and expects to drive it around without checking it out first. You mention some very troubling things from the start-- This all would have easily be noticed by a mechanic.  You can have all the affidavids from a mechanic now you want, but the fact is you bought it AS IS, and no court is going to give you your money back.

Any written paperwork from the dealership (and I am sure it says "as is") over-rides ANY verbal statement made. Bottom line-your screwed, and if you want to waste your money further and get a lawyer, they will tell you the same thing. 

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