Report: #1105340

Complaint Review: Bob's Discount funiture stores

  • Submitted: Sun, December 08, 2013
  • Updated: Sun, December 08, 2013
  • Reported By: Gerry — Brooklyn New York
  • Bob's Discount funiture stores
    7225 Woodhaven Blvd
    Glendale, New York
    USA

Bob's Discount funiture stores Leather couch peeling after a little over one year after purchase Glendale New York

*Author of original report: Then let the consumer beware of false leather

*Consumer Comment: Here's what I found on their website...

Show customers why they should trust your business over your competitors...

This store advertises how the customer is getting a great deal in buying their furniture, but my mother brought a leather chair for them and it stated peeling.

 

At first I thought it was just the leather, but I have never known leather to peeling like cheap paint on a wall.  Now, the couch looks terrible and I my mom has to cover the peel parts with cloth.  This must be the leatherette junk that is not worth buying. 

 

This store is misleading the public into thinking that they are selling real leather furniture and by the time the customer finds out, it is too late for a refund or anything. 

 

 

 

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This report was posted on Ripoff Report on 12/08/2013 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bobs-discount-funiture-stores/glendale-new-york-11385/bobs-discount-funiture-stores-leather-couch-peeling-after-a-little-over-one-year-after-p-1105340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Then let the consumer beware of false leather

AUTHOR: Gerry - ()

Your statemant may be true, but their so-called leather chair, couch, sectional, leads people to believe that it is leather that won't peel just after a year, and look like garbage.  Who would spend one, two thousand dollars or more on junk like that.

When my family was shopping at the store we saw nice looking leather furniture that looked like it would last a lifetime and for the price and the commerical sale pitch, one would think it should have.  In fact, you get at least one year of pleasure until it peels and cracks.   This is wrong.

Leading people to believe that they are buying a good product when in fact they are buying something that they would never buy is lying.  If they gave my family a before and after one year or wear and tear picture of this product, we would have walk out the store and never look back.

 

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#2 Consumer Comment

Here's what I found on their website...

AUTHOR: Ken - ()

" 100% Bonded Leather everywhere the body touches. Polyurethane match.Kiln dried solid wood frame. Standard density high resiliency foam cushions."

"Bonded leather is a thin coating of leather on a cloth backing.  It is NOT known for its longevity, but it is far cheaper than all leather.  Not a Ripoff, just a cheaper material for a price point.  My computer chair is bonded leather and is peeling too, but I knew it was a lesser piece of furniture just by the price...about 1/2 the cost of full leather.

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