Report: #1020722

Complaint Review: bob's furniture

  • Submitted: Tue, February 26, 2013
  • Updated: Tue, February 26, 2013
  • Reported By: tazirose — long beach New York United States of America
  • bob's furniture
    175 Old Country Road Carle Place, NY 11514
    United States of America

bob's furniture goof proof protection plan goof proof protection is a fraud!!! Internet

Show customers why they should trust your business over your competitors...

i bought a sofa set with coffee table, 2 side tables and 2 lamps.the lady at bob's advised us
to get the goof proof 5 year warranty so we don't need to worry about the stains or breakage problem.
my lamp just recently broke and i called the bob's. they confirmed that the lamp is under
the warranty under the goof proof plan. she transferred the call to the goof proof and i
waited...and waited...and waited...until i spoke with the customer service agent to tell me
that the lamp is not covered???? she said that they cannot do anything because it's not covered.
I still have my receipt with me and it is clearly stated that the lamp is covered under goof proof!!!
is there someone who can help me with this? the lady lied because it's goof proof plan
caused me a lot of trouble for this!!!
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This report was posted on Ripoff Report on 02/26/2013 06:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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