Complaint Review: Boca Java Gourmet Coffee & Tea - Deerfield Beach, Florida
- Boca Java Gourmet Coffee & Tea 730 S. Poweline Road, suite D Deerfield Beach,, Florida United States of America
- Phone: 18882622528
- Web: bocajava.com
- Category: Coffee Shops & Tea Rooms
Boca Java Gourmet Coffee & Tea exhorbitant charge to quit membership Deerfield Beach,, Florida
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After receiving a shipment of 2 lbs of coffee and being charged over $35.00 I tried to cancel membership after paying the invoice for that shipment. I wrote, no answer. I emailed, no answer. Another shipment came and I called the company to find that I had to cancel by phone only. The person on the phone told me I could return the shipment for a refund. I returned the coffee. However, upon opening my credit card bill I find that I was charged $35.94 for the coffee but credited only $2.97. When I called about it, the person stated that there is a $25.00 return fee plus the cost of shipping and so i was only due the $2.97, which means I was charged $33.00 for absolutely nothing. She kept insisting I should have read the fine print and that it states membership fees on the website. What a RIPOFF!!!!!!!!!!!!
Never ever deal with this company.
This report was posted on Ripoff Report on 12/29/2009 02:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boca-java-gourmet-coffee-tea/deerfield-beach-florida-33442/boca-java-gourmet-coffee-tea-exhorbitant-charge-to-quit-membership-deerfield-beach-fl-547000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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