• Report: #1021933
Complaint Review:


  • Submitted: Fri, March 01, 2013
  • Updated: Fri, March 01, 2013

  • Reported By: Consumer1 — Scarborough Maine United States of America
2300 Kennedy Street NE, Suite 230 Minneapolis, Minnesota United States of America

Bodykits.com Screwed by Bodykits.com Minneapolis, Minnesota

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I contacted Bodykits.com in late December 2012 to order a fiberglass hood for my sons Pontiac Grand Prix GTP. It was a Christmas present that he had been wanting for several months. Im a 40 year old single father and have limited funds for gifts this large. They recommended the Extreme Dimensions ram air hood and said it was in stock and was 7 days away with shipping. Price was $399 plus $140 shipping. The salesmen told me it would need some sanding and finish work and paint before installation. But said it was specific fit for my sons car. Waited 2.5 weeks for delivery because they waited several days to ship after payment was made. When I called the salesman didnt seem to care about the delay and kept saying it was in transit.

When it finally arrived I was happy to see the box was in great shape with no damage of any kind from shipping.  I brought the hood to a local body shop with a reputaion of excellent work and customer service, and who Ive used in the past. When we opened the box the bodyshop immediately stated the hood was the worst aftermarket hood they had ever laid eyes on. The ram air mesh grills were loose and damaged, fiberglass was unfinished in many places, edges were not smooth, and even the flat areas needed lots of finish work.

I contacted Bodykits.com and informed them of the issues and emailed them pictures. After 2 more weeks of ignoring me they responded by saying these were typical issues and I was warned when I ordered it that It would need work before it could be installed. At this time the hood was untouched and they refused to refund my money or return the part.

Frustrated at the extra work and money it would take which I did not have, my son offered to pitch in to the $750 quote to fix all the issues and paint the hood. This is on top of the price of the hood and shipping. Assuming the hood would actually fit, the body shop spent 2 days block sanding, finishing edges, repairing the damaged/loose mesh grills ect. The hood was then primed and painted. Upset with the expense and experience I was excited to get the hood finally installed after 2 months of waiting and financial hell.

We arrived at the body shop and they attempted to bolt on the hood to the factory hinges which we were told would be no problem. NOTHING lined up and the pin in front did not align with the latch assembly. The corners at the back of the hood were rubbing against the fenders and would not clear. Even when we removed the hinges the hood was warped and would not follow the body lines of the fenders. In place the hood sits a full inch higher than the fenders and you can see into the engine compartment. The body shop said it was a nightmare and must have been formed in a hurry or from a bad mold. There is nothing that could be done to make it fit (or even close) so the factory hood needed to be re-installed.

Once again I called Bodykits.com and told them of the issues. Once again the salesmen did not seem to care and brushed me off. He now was saying the hood could not be returned because we had altered and painted it. KEEP IN MIND these are all the things they told me was needed to be done for it to fit in the first place!!! I now have a $1300 hood that does not fit hanging on the wall in my garage. My son is out $300 of his hard earned money and he still does not have a christmas present. My experience with Bodykits.com has truely been the worst online purchase Ive ever had. Since then Ive read other reports of similar experiences with this company, always with the same outcome.


This report was posted on Ripoff Report on 03/01/2013 07:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bodykitscom/minneapolis-minnesota-55413/bodykitscom-screwed-by-bodykitscom-minneapolis-minnesota-1021933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Bodykits.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?