Report: #1270275

Complaint Review: Bohemia Interactive - Mníšek pod Brdy

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Submitted: Wed, November 25, 2015
Updated: Wed, November 25, 2015
Reported By: Leandro Machado — Sao Mateus Alabama Brazil

Author Confirmed

Why?

Bohemia Interactive Stříbrná Lhota 747 Mníšek pod Brdy , Czech Republic

Phone:
Web: www.bistudio.com
Category: Computer Software

Bohemia Interactive Arma 3, DayZ Sa They banned me without reason or any proof Mníšek pod Brdy

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I recently ask for help from Bohemia Interactive, with this email:

Hello, I'm feeling very dissatisfied with your system.

1 month ago I tryied to play and I received a message that I was global banned, I contact the BattleEye support with this message:

â€‹"Hello Yesterady I was global banned, my computer are clean, I have no virus, no cheats and no other things (I can send to you teamviewer access to check my computer), I think that the problem is that I try to run my own server yesterday and get banned (because I was kicked from the game that I was playing and running my own server.

BAN ID: d5f48f

GAME: DayZ Standalone

Thank you"â€‹

And they just reply with a automatic system and not send any explanation about the ban that was unfair. I suppose that you have in your system a history of my action and you can see that I have no cheat history, no suspect acts and they banned me without reason.

I am contacting your system to say: I am really dissatisfied with your products because I played a bunch off time without problems but they just ban me and I can't play DayZ or Arma 3 because banned me without reason.

What I will do is:

I will contact econsumer and ripeffort about this actions, not replies, not justified actions and search for my rights because you are just ignoring my rights.

But they reply only with a evasive reply that can't do nothing.

So I ask for proofs, I request to they access my computer with TeamViewer to scan for virus or software of cheats at games, but they don't make any action about this, they just banned my account and I can't play DayZ Standalone or Arma 3 that total costs was 83 dollars (converted to my currency) and they do not respect my rights!

I want a total refund or unban of my account because they banned two games and my account have no other bans, I never was banned before.

Thank you

This report was posted on Ripoff Report on 11/25/2015 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bohemia-interactive/mnek-pod-brdy-27218864/bohemia-interactive-arma-3-dayz-sa-they-banned-me-without-reason-or-any-proof-mnek-p-1270275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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