• Report: #981431
Complaint Review:

Boingo Wireless

  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012

  • Reported By: justin — Williamsville New York United States of America
Boingo Wireless
10960 Wilshire Boulevard, Suite 800 Los Angeles, C Internet United States of America

Boingo Wireless boingowireless.com Boingo charges for You for Air not Internet Service Internet

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I purchased Boingo Wireless Services while waiting in an airport that did not have free wi-fi available. I paid $4.98 for the service and spent over an hour trying to access their "wi-fi" network. The service never worked and I eventually went and spent $50.00 for one of the airline special waiting areas that had wi-fi. Not only did I send many messages to the company to cancel my service, my PayPal account was charged monthly, and I had to contact PayPal to cancel each and every charge. The problem with Boingo is that they seem to be a "charge as you go" service. What I got was charge, charge, charge and all I got was air.

This report was posted on Ripoff Report on 12/13/2012 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/boingo-wireless/internet/boingo-wireless-boingowirelesscom-boingo-charges-for-you-for-air-not-internet-service-int-981431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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