Report: #981431

Complaint Review: Boingo Wireless

  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012
  • Reported By: justin — Williamsville New York United States of America
  • Boingo Wireless
    10960 Wilshire Boulevard, Suite 800 Los Angeles, C
    United States of America

Boingo Wireless Boingo charges for You for Air not Internet Service Internet

Show customers why they should trust your business over your competitors...

I purchased Boingo Wireless Services while waiting in an airport that did not have free wi-fi available. I paid $4.98 for the service and spent over an hour trying to access their "wi-fi" network. The service never worked and I eventually went and spent $50.00 for one of the airline special waiting areas that had wi-fi. Not only did I send many messages to the company to cancel my service, my PayPal account was charged monthly, and I had to contact PayPal to cancel each and every charge. The problem with Boingo is that they seem to be a "charge as you go" service. What I got was charge, charge, charge and all I got was air.
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This report was posted on Ripoff Report on 12/13/2012 08:19 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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