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Report: #414653

Complaint Review: Bonded Collection Corporation - Chicago Illinois

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  • Reported By: get outta town New York
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  • Bonded Collection Corporation 29 E Madison St Chicago, Illinois U.S.A.

Bonded Collection Corporation Uneducated 3rd Party Collectors!!! Break FDCPA, refuse to ID themselves or the FULL NAME of the company when SPECIFICALLY asked.....ILLEGAL Chicago Illinois

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Bonded Collection Corporation; 29 E. Madison St, Suite 1650; Chicago, IL 60602; Phone: 1-312-279-8300 or 1-800-326-6333; Fax: 1-312-279-8310.

They are breaking the law. I just received a call from them for my wife. I advised them that she was not available and offered a message. The woman said she would try back another time. I advised her that was not an option and that I wanted the name of the company and her name. She id'd herself as "Mrs Tools" and the company was BCC. I asked her what BCC stook for and she said "nothing, that is the name of the company." I advised that no company (very few) are just initials, she refused the info and termed the call.

I called back and a gentleman (ha) answered the phone, refused to ID himself and again...would not give the name of the company and hung up on me!

So what did I do? What any good collector would do (yup..that's right, 4 years in the business) and I skipped down the company found the correct name and called back. This time I had to call the 312 number 4 times! No one would answer. Finally the (gentleman) did again but with an attitude. I advised him that I would like a manager, he refused to ID himself by name but implied that he was the manager. I told him that I had found the name of the company and I wanted to know why they were breaking the law by not disclosing the name when specifically asked...the man said "good job for doing your homework" and hung up.

I then called the 800 number, found the extension for their compliance manager and left them a message advising on the calls and my intent.

Knows the Law
get outta town, New York
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bonded-collection-corporation/chicago-illinois-60602/bonded-collection-corporation-uneducated-3rd-party-collectors-break-fdcpa-refuse-to-i-414653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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