ED Magedson – Founder
Bongo International315 Seaview Ave. Bridgeport, Connecticut USA
Bongo International Bongo delivered damaged mirror and refused to refund damage in full; lost lots of money Bridgeport Connecticut
I purchased a mirror for $360 from Homeclick which is affiliated with Bongo International for delivery outside of the US. Bongo International delivered completely damaged mirror. When refund requested, Bongo after 2 months sent a check for #315 only - handling/taxes/duties charges not refunded "as per Bongo's policy". Bongo's customer support is very poor and rude; they won't let you escalate the issue; they don't care abour customer experience or customer loyalty whatsoever.
I am very frustrated with this experience and would never recommend anyone go through what I had to with Bongo. They are scam; avoid dealing with them at all costs.
This report was posted on Ripoff Report on 06/18/2013 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bongo-international/bridgeport-connecticut-06607/bongo-international-bongo-delivered-damaged-mirror-and-refused-to-refund-damage-in-full-1060046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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