• Report: #606979
Complaint Review:


  • Submitted: Tue, May 25, 2010
  • Updated: Tue, May 25, 2010

  • Reported By: Angie — UK Internet United Kingdom
315 Seaview Avenue Internet, Connecticut United States of America

Bongous.com Bongo International BONGO US OVERCHARGES BY MAKING UP DIMENSIONAL WEIGHT Internet, Connecticut

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I ordered an item from the US to have it shipped by bongo.  I received notification they had received it and when I checked the inventory I couldn't believe the cost of the item, I queried the weight and was told how it was calculated.  I knew 5lb for one small sweater was too much so asked them to reweigh at a cost of $2. 

I received the item today and as a pay as you go customer you are charged on the dimensional weight, I calculated the weight as per their calculation on their site only to find that I had been billed for 2lb more at a cost of $17.69 extra + the $2 reweighing fee which I was told was correct.

Bongo are ripping people off left right and centre and at almost $20 per person they are making a fortune and should be stopped from scamming people like this


This report was posted on Ripoff Report on 05/25/2010 04:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bongouscom/internet-connecticut-06607/bongouscom-bongo-international-bongo-us-overcharges-by-making-up-dimensional-weight-inter-606979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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