Complaint Review: bookings.com b - Internet
- bookings.com b Internet USA
- Phone: 888-850-3958
- Web: bookings.com
- Category: Hotel
bookings.com very deceptive practices Internet
I booked a hotel room 6 months in advance. I decided because of family reasons (a 90 yr. old mother with a sudden health issue) that scheduling anything that far was a cap shot. The next day I tried to cancel and was told I would have to pay for the first night anyways.
I called customer service and was told to take a leap. I can not believe that 6 months in advance and I can not get a full refund.
I asked for a credit not even a full refund and was told NO. Worse yet, the refund (or lack of) policy is not despatched until the have your cc#.
This report was posted on Ripoff Report on 01/23/2015 06:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bookingscom-b/internet/bookingscom-very-deceptive-practices-internet-1203726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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