BOOST MOBILE BOOST MOBILE TREATING OLDER LADY BAD irvine california

Ntelos sold out and BOOST MOBILE took over all prepaid plans.  I had same cell phone number for years and used only for emergencies.  So dependable I started putting this as contact number on everything of business nature --Banks etc. ALAS then they sold out to BOOST MOBILE and life screwed up ever since.  They assignned a fake number which was supposed to be temporary, and then they were supposed to change over to my life long numberr.  They never did, and I have called and reported, and they just hang up on me.  One guy was just rude and advised I could report if I wished, and then said would be 6 more hours to be corrected.  Never corrected and two months later I am desperate.   I am elderly, and not accustomed to such incompetence from reps.  1)  I cannot get voice mail, as it says disconnected number.  2)  I can only receive calls if I by chance pickup phone.  If not the callers tell me my number disconnected.  3) It is eating up my minutes with wrong numbers I cannot retrieve and advise them not to call.  4)  They pretend to fix then casually disconnect me over and over.  I am desperate as this is a number I have had for many years hijacked by Boost Mobile.  No customer service that will help.  Had to search and search to find number to even call them because was given wrong number at change over,  HELP