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Report: #1124998

Complaint Review: Boostability - Utah

  • Submitted:
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  • Reported By: Regretful Customer — San Francisco California
  • Author Not Confirmed What's this?
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  • Boostability Utah USA

Boostability High-pressure sales tactics and shady business practices that do not yield any tangible results despite what "the progress" they claim to have made. Lehi Utah

*REBUTTAL Individual responds: I saw absolutely zero return on my investment with their SEO services

*REBUTTAL Owner of company: Business Response

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After the 3-month trial period I gave this company I saw absolutely zero return on my investment with their SEO services. Then when I wrote to my acct manager informing him of my wish to cancel, somehow he overlooked or maybe just ignored my request and continued to bill my credit card for a fourth month. (I had to have my credit card company dispute the ongoing charge - successfully since I had written proof - that was made without my consent.) Then the account manager proceeded to try to upsell me into paying even more money presumably to make "more progress"

that I never saw in the first place.  Lastly, there's the aspect pertaining to customer service. I found it interesting that while there was scant direct contact during the 3 months of our engagement , once my campaign was no longer "active" on credit card autopilot I was suddenly hearing from him almost every day. All in all, this company has too many shady practices for a business that failed to deliver any kind of meaningful return on my investment. No wonder there are so many complaints against Boostability.

This report was posted on Ripoff Report on 02/20/2014 12:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/boostability/utah/boostability-high-pressure-sales-tactics-and-shady-business-practices-that-do-not-yield-a-1124998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Individual responds

I saw absolutely zero return on my investment with their SEO services

AUTHOR: Katie. K. - (Dallas)

POSTED: Wednesday, June 08, 2016

After the 3-month trial period I gave this company I saw absolutely zero return on my investment with their SEO services. Then when I wrote to my acct manager informing him of my wish to cancel, somehow he overlooked or maybe just ignored my request and continued to bill my credit card for a fourth month. (I had to have my credit card company dispute the ongoing charge - successfully since I had written proof - that was made without my consent.) Then the account manager proceeded to try to upsell me into paying even more money presumably to make "more progress" that I never saw in the first place.  Lastly, there's the aspect pertaining to customer service. I found it interesting that while there was scant direct contact during the 3 months of our engagement , once my campaign was no longer "active" on credit card autopilot I was suddenly hearing from him almost every day. All in all, this company has too many shady practices for a business that failed to deliver any kind of meaningful return on my investment. No wonder there are so many complaints against Boostability.

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#1 REBUTTAL Owner of company

Business Response

AUTHOR: Kelly S. - (USA)

POSTED: Wednesday, May 04, 2016

I'm sorry you had a bad experience. Please email us directly at contact@boostability.com so we can reply personally. Thank you!

 

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