Complaint Review: Bottarelli Research
Bottarelli Research CSR Group LLC, Chicago I got my refund with some difficulty Naperville Illinois
I emailed Bottarelli Research on January 8, 2014 to not renew my subscription. On January 14, 2014 they(he) charged my credit card for $800.00. I discovered this when I checked my credit card statement on February 1, 2014.
I again emailed Bottarelli Research and was informed there is a special form I had to fill out. You cannot find that form unless you use the Questions site located at the bottom of all his mailings. I filled the form out just to get a refund started.
That apparently reset my date of termination to February 1, 2014. They sent me a refund of $542.00. I immediatly posted a protest with my credit card company and started a series of emails to Bottarelli Research. The response was I terminated on February 1, 2014.
I knew Bryan Bottarelli had read my original email because he made reference to my December broker account in one of his newsletters. I finally sent an email to bryan@bottarelliresearch and he relented and sent me the addtional $258.00. It has posted to my credit card.
A couple of things I learned: There is a long disertation on terms and conditions for subscriptions. This is found at bottarelliresearch.com/terms-conditions/#subscription. Also the termination form information is hidden under questions on all of his emails.
This report was posted on Ripoff Report on 02/08/2014 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bottarelli-research/naperville-illinois-60540/bottarelli-research-csr-group-llc-chicago-i-got-my-refund-with-some-difficulty-napervill-1122069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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