• Report: #304631
Complaint Review:

Bottom Line Books

  • Submitted: Wed, January 30, 2008
  • Updated: Wed, January 30, 2008

  • Reported By:Durham North Carolina
Bottom Line Books
P.O. Box 11401 Des Moines, Iowa U.S.A.

Bottom Line Books Here's how to get a hold of them! Des Moines Iowa

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I wrote an earlier report about similar dealings I'd had with this company. Well, with a little research, I managed to find: 1) their website (www.bottomlinesecrets.com), 2) their phone number and fax number (1-800-678-5835 and 1-515-237-4752), and 3) their email address (customerservice@bottomlinesecrets.com). I first sent an email to them. I explained that I had received a book that was not ordered, had sent it back to them, and that I had then received two bills asking me to pay $35.92 for it. I told them I was not going to pay for a book I never ordered, and had returned. Within 3 days, I had an email response to my inquiry, which I didn't see right away. However, I called them on the phone on the 4th day, and talked to a lady who told me about their email response, that they were sorry for the inconvenience, and that the bill had been cancelled. I no longer owed any money, and they had their book. I suggest that anyone having problems with this company try one of these three methods--if you go to ths website I mentioned above, you can find a list of all their phone and fax numbers, physical addresses, and a link to email customer service, like I did. My experience, once I did some looking, was very simple and straight-forward. Hope this helps some of the people out here who have been ripped off by these people.

Durham, North Carolina

This report was posted on Ripoff Report on 01/30/2008 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bottom-line-books/des-moines-iowa-50336/bottom-line-books-heres-how-to-get-a-hold-of-them-des-moines-iowa-304631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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