Complaint Review: Bottom Line Books - Stamford Connecticut
- Bottom Line Books 281 Tresser Boulevard-8th Floor Stamford, Connecticut United States of America
- Phone: 203 973 5900
- Web: www.BottomLineSecrets.com
- Category: Book & Magazine Publishers
Bottom Line Books Bottom Line Publishers Failure to record payments in a timely manner or not at all Stamford, Connecticut
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The last two books I have ordered have been paid by electronic orders through my bank. Even though I make these payments, I do not get credit for them and it is necessary for the bank to contact Bottom Line. Their reason is an incorrect account number was provided.
Nowhere on the invoice do they explain that you account number changes for each book ordered.
Are you aware that the first three numbers of the account number denotes which book you ordered? I found this out today.
Even though I changed the account numbers for the payments, I still continue to have the same problem. They credit payments to the wrong account or not at all.
Either they have a flaky accounting system; the accounting department is totally swamped and can't keep up; or a lock box service that can not service their account in a timely manner. In any case the hassels are NOT worth it. I will not order any more publications from this company.
This report was posted on Ripoff Report on 05/12/2011 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bottom-line-books/stamford-connecticut-06901-3246/bottom-line-books-bottom-line-publishers-failure-to-record-payments-in-a-timely-manner-or-728607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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