• Report: #528539
Complaint Review:


  • Submitted: Wed, November 25, 2009
  • Updated: Wed, November 25, 2009

  • Reported By: Ripped off in Olympia — Lacey Washington United States of America
281 Tresser Boulevard, 8th Floor Stamford, Connecticut United States of America

BOTTOM LINE BOOKS delivered and billed me $37 for a book I didn't want!! Stamford, Connecticut

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Bottom Line Books, is truly a ripoff.  I regret ever purchasing a book from them years ago.  Now I can't get rid of these Big Black Books annually that is full of useless information most folks can find on the internet for free.  They continue to deliver them when I don't want them and never ordered them!  They are expensive at about $36.95 each time.  Getting a bill for something you do not want just makes your blood boil. Do they make it easier to stop? No. Absolutely not.  None of the bills show a customer service number.  Going online, I called Bottom Line Books customer service number.  When the Cust Service rep found out I wasn't buying but came there to complain - she immediately used her training for callers like me and went into defense mode.  I asked her for a postage paid label (one should have been on their website already or sent with the book like good repitable businesses do) and she said one would be sent in 7-10 days.  I'm not keeping my hopes up.  Based on other Ripoff responders, they coincidentally don't make a habit of dropping you off their mailing lists.  Their marketing budget is huge to send out flyers that normally end up in recycling every time I see them.

This report was posted on Ripoff Report on 11/25/2009 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bottom-line-books/stamford-connecticut-06901-3246/bottom-line-books-delivered-and-billed-me-37-for-a-book-i-didnt-want-stamford-connect-528539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on BOTTOM LINE BOOKS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?