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Report: #1158006

Complaint Review: Brad Chelsey - Phoenix Arizona

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  • Reported By: anonymous — Mesa Arizona
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  • Brad Chelsey 3805 E Earll Dr. Unit #4 Phoenix, Arizona USA

Brad Chesley General Manager 2 U Car Care, LLC. Door to Door Auto Glass Scam, Lied about being a "neighbor" Phoenix Arizona

*UPDATE Employee: All Lies

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IMG 0887Brad Chesley

General Manager

2 U Car Care LLC.

480-278-9083

Auto Glass Scam

Mr. Chesley knocked on our door saying that he was a neighbor and he had seen the crack in our windshield. Of course I've never seen him before. He also claimed to have done 3 other neighbors car windshields, also that their company was a preferred auto glass repair company with Geico, and that they do "all the glass" for a few prominent dealerships. I was hesitant as this is a prominent insurance fraud scam, especially leery as he came door to door.  He is a very persistent scamming salesman. The only reason why I even agreed to the work order was that I had a $0 deductible on auto glass with my insurance and he claimed it would be done "tomorrow morning". I kept saying that if he could get it done by tomorrow morning I would do it. He even put down on the work order "first job". Now their work order has time like 8am-1pm for time of service. So I was up at 7:30am ready for someone to show up. I gave them the benefit of the doubt and waited to 12:30pm and called Mr. Chesley on his cell phone. He of course said that "this is unlike the installer" and will try to track down the installer and call me back. 15 minutes later he calls to say they can't get a hold of him. I then said that I will have to cancel the work order. His response was "what because he's late" I had to say yes...that is business. And considering he is not late; he didn't show up. He then said "what if he was in an accident?" I mentioned that if that was the case present a police report to that affect and I will reconsider. And then Mr. Chesley Hung up on me. I called the the phone number for 2 U Car Care on the work order and spoke to a gentleman named Mike. He was more understanding and apologized for the false expectation of his "associate". Only a few moments after that a gentleman named Chris called saying that he was the installer and that it looks like he missed our appointment. I mentioned to Chris that I have cancelled the work order. I am further checking on Brad Chesleys claims about working with prominent dealerships. I know I was gullible. But hopefully this will help others not fall prey to Brad Chesley's Auto Glass Scam.

This report was posted on Ripoff Report on 06/27/2014 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brad-chelsey/phoenix-arizona-85018/brad-chesley-general-manager-2-u-car-care-llc-door-to-door-auto-glass-scam-lied-about-1158006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

All Lies

AUTHOR: Sonia/ Brad - ()

POSTED: Wednesday, August 20, 2014

This is Brad Chesley with 2U Car Care setting the record straight. Everything this guy said about me or the company is a complete lie. Yes I said I lived a half mile away which is true I do. I said I did his neighbors windshields which I did. And yes I wrote up his window along with other windshields in his neighborhood. Unfortunately all the AM jobs had to be rescheduled because the installer got in a car accident. We called him to reschedule it and he was completely rude didnt want to reschedule he said he was canceling it and wanted to see the accident report. Nothing about this situation was a ripoff fraud or a scam. He is just mad we weren't there in the AM morning to do the job. If we were a scam or a ripoff he won't be the first one to bad mouth our company, he`s hard headed and irrational bowl. No reason to slander a great employee and great company. Ps don't be a creeper and stock my Facebook thanks.

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