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Report: #346333

Complaint Review: Bragada, Inc - Poughkeepsie New York

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  • Reported By: Camino California
  • Author Confirmed What's this?
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  • Bragada, Inc 8 Raymond Ave Poughkeepsie, New York U.S.A.

Bragada, Inc Internet advertising does not conform to California law, mattress set 1-1/2" too narrow, non-resposive to pictures I sent, Poughkeepsie New York

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Purchased "Madison" mattress set, low foundation. Bed is 1-1/2 inches narrower than advertised, provides no back support (turns into a hammock and developed a bulge on the side I tried to sleep on). After trying to sleep for one and a half nights, and two hours sleep, I abandoned the bed and have been trying to get a credible response from Bragada for 6 months. I filed a complaint with BBB, but have not had a response from them so far.

Bragada advertises that their foundations are innerspring; my low foundation is NOT innerspring. Customer Service Rep (Karen Sheey) insisted on pictures to prove the bed is narrower than advertised; saying (in email) that she would forward them to their warranty department. Company (Karen) has not responded to the packet of pictures I sent in March 2008 or to my two follow-up emails to her.

I also provided pictures proving that the covering on the foundation is badly sewn and wrinkled. Poor workmanship overall.

Has anyone on Ripoff Report ever taken this company to Small Claims Court? ? My legal advisor recommends this approach.

I don't know whether to waste any more time and money on this unethical company by filing a Small Claims lawsuit... or take the loss as a "lesson learned."

Sundance
Camino, California
U.S.A.

This report was posted on Ripoff Report on 07/01/2008 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bragada-inc/poughkeepsie-new-york-12603/bragada-inc-internet-advertising-does-not-conform-to-california-law-mattress-set-1-12-346333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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