Report: #1325749

Complaint Review: Brain Eye Creative LLC

  • Submitted: Wed, August 31, 2016
  • Updated: Wed, August 31, 2016
  • Reported By: Lori Chaffin — Honolulu Hawaii USA
  • Brain Eye Creative LLC

    Internet
    USA

Brain Eye Creative LLC John Garcia, Founder Danny Gallager, partner I paid $1500.00 by check for services which were never done Honolulu Hawaii Internet

*UPDATE EX-employee responds: ATTN Lori Chaffin : I am NOT a partner of Brain Eye Creative LLC! Please remove my name from this report!

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I paid John Garcia $1500 check for services in July 2015 for (3) months of services @ $500 per month. He requested 3 months in advance to start. He was hired to assist a new company with exposure with strategic marketing through social media sites, video, SEO, website and other forms of marketing. The (3) month agreement was to start in August, September, October 2015 and continue month to month long term with a 3 month payment advance of $1500.00. The company John Garcia owns in Brain Eye Creative is a strategic design and communications ageny based in Honolulu Hawaii. I wrote a check for $1500.00 in July 2015 with agreement to start in August 2015. I received (1) email with the information for 5 accounts that were set up and ready to post on including Twitter, Pinterest, YouTube, gmail and Facebook on August 13th.

I have requested many times over the last year any documentation of work for the 3 months besides taking 1-2 hours to set up 5 accounts with no response or reply. [continued below]....

..... There has been no reports or updates sent to me with any additional work or work in September or October 2015 that I paid $500 per month to preform. I have contacted John Garcia on my occasions through emails and Facebook messages for a credit since the work that was committed was never done for the $1500.00 I paid for with no response. I have requested meetings which have been denied or not responded to. A refund in full has been sent and that has been not responded to.

After I wrote a check for $1500.00 and I received (1) email with about 1-2 hours of work done in August there has been no other communication or documentation of any work completed as promised.

In August 2016 I attempted to contact his partner Danny Galleger of Brain Eye Creative to possibly mediate a resolution or possible credit and he refused to set up a phone call or discuss any possible solution for his company and my $1500 refund or credit in any way.

Since there has been many attempts at a resolution and I have had no offers from Brain Eye Creative or documentation of any work completed I have sent in a complaint through Better Business Bureau (BBB) and possible legal action to get a refund for the $1500.00 check that I paid.

 

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This report was posted on Ripoff Report on 08/31/2016 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brain-eye-creative-llc/internet/brain-eye-creative-llc-john-garcia-founder-danny-gallager-partner-i-paid-150000-by-ch-1325749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner

#1 UPDATE EX-employee responds

ATTN Lori Chaffin : I am NOT a partner of Brain Eye Creative LLC! Please remove my name from this report!

AUTHOR: Danny - (USA)

A Ms. Lori Chaffin has filed a rip off report (dated August 21, 2016) against John Garcia (Founder) of Brain Creative LLC and included my name (Danny Gallagher) in the title and body. She claims that:

1) I (Danny Gallagher) am a partner in the Brain Eye Creative LLC business entity.

THIS IS NOT TRUE. I have NEVER been a legal part of Brain Eye Creative, nor was I even associated with Brain Eye Creative at the moment of the reported incident (July 2015). I did not even know Mr. Garcia on a professional level until several months later, in September 2015. The only legality I have with Mr. Garcia, is an issued 1099 in January 2017 and my own RipOff Report filed against Brain Eye Creative LLC in March 2017.

2) She spoke to me in Augst 2016 about her refund dispute with John Garcia of Brain Eye Creative and was not able to come to a resolution.

THIS IS ONLY HALF TRUE. She did reach out to me on social media, but prefaced the conversation with an inquiry about my health and fitness business. I presumed she was interested in my coaching services and was unaware of her true intentions of exploiting my (then) association with Brain Eye Creative as a subcontractor digital marketer/lead generator, as a means to garner her $1,500.00 refund. When I explained to her that I had no involvement with her alleged claim and that she would have to seek her refund from Mr. Garcia directly, she retaliated by making an astute statement about how she has documented her attempts to seek a refund for undelivered services from me (Danny Gallagher) and that legal action is being pursued.

RESOLUTION

After several attempts to reach Ms. Chaffin to resolve this confusion and reverese her libelous statement against my person in this report, I have now decided to escalate this to a formal rebuttal. I request that the report be altered immediately, with the removal of my name, as I HAVE NO INVOVLEMENT, BOTH LEGALLY AND PROFESSIONALLY, WITH THIS DISPUTE!

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