Report: #1076275

Complaint Review: Brake Check

  • Submitted: Thu, August 15, 2013
  • Updated: Thu, August 15, 2013
  • Reported By: varunanand — Houston Texas
  • Brake Check
    11564 Westheimer Road Houston, TX 77077
    , Select State/Province

Brake Check, Store 545, Westheimer and Woodland Park Dr, Houston, TX Bad quality work and damages at Brake Check Houston Texas

Show customers why they should trust your business over your competitors...

Complaint and refund request for bad quality work and damages done at Brake Check Store 545: Complaint Ref RO # 0035338

My experience with Brake Check has been terrible and I would not recommend anyone taking their car to them. Please save yourself some time, money and frustration! Here are some details of their lack of knowledge of brakes and their poor customer service.

I had to get a brake cylinder replaced by Galleria Motors as the bad quality brake booster (supposedly new and under warranty) installed incorrectly by Brake Check damaged this part. Store 545 forgot to put in the gasket between the booster and brake cylinder and that caused additional fluid leakage requiring a replacement. This inspection is corroborated by the inspection report provided by Galleria Motors. [continued below]....

..... I can provide contact details and other documents if needed. The cost of this work performed was $402.88 and all documents and receipts that document these facts can be produced as needed. 

The original problem of the brake booster making noise and the pedal sinking all the way to the floor still stands unresolved even after I went over 5 times to this store about the same issue.

My refund request is also open with them for almost a month now (3 months of running back and forth to the store and 1 month of an open refund request). The refund request includes the payment of the brake booster replaced by Brake Check and the master cylinder damaged because of poor workmanship. The refund request and damages sum up to $804.58 ($401.70 and $402.88).

If Brake Check is serious about a resolution to this issue and to save their future business they need to issue me a refund asap otherwise their incompetence will cost them future customers!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/15/2013 08:24 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.