Report: #400380

Complaint Review: Brake Masters

  • Submitted: Thu, December 11, 2008
  • Updated: Tue, December 16, 2008
  • Reported By: Kingman Arizona
  • Brake Masters
    3400 Stockton Hill Rd.
    Kingman, Arizona
    U.S.A.

Brake Masters will not admit mistake Kingman Arizona

*Author of original report: UPDATE

*Consumer Comment: Nope

Show customers why they should trust your business over your competitors...

Went in and had a transmission and brake fluid flush. A few weeks later my brakes started going out. Returned to Brake Masters and they found the release valve on one of my brakes was loose and leaking. They tightened it, topped off the fluid, and charged me $28 denying THEY could ever have been the ones to leave it loose a few weeks earlier; despite that this was the first time anyone had touch my brakes in ten years. Very irresponsible and unprofessional in my opinion.

Meeder
Kingman, Arizona
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/11/2008 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brake-masters/kingman-arizona-86401/brake-masters-will-not-admit-mistake-kingman-arizona-400380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 Author of original report

UPDATE

AUTHOR: Meeder - (U.S.A.)

Brake Masters district manager contacted me, apologized profusely and stated something like this would never happen again. He then sent me a refund, although I had not asked for it. All I really wanted in the first place was an apology, thanks for finally stepping up.

If you have a concern/complaint, go right to Brake Master's website and email them directly.
Respond to this report!

#2 Consumer Comment

Nope

AUTHOR: Robert - (U.S.A.)

If a bleeder screw was not closed, the fluid would squirt out every time you pushed the pedal. You would also have no brake pressure, as the fluid would be squirting out. You would not have gotten more than about a dozen full pedal lengths before all of the fluid would be gone from the resevoir. The brake warning light would also have been on almost immediately, as the proportioning valve would be attempting to stop the flow of fluid.

Your tale makes no sense.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.