• Report: #469406
Complaint Review:

Brakes Plus

  • Submitted: Mon, July 13, 2009
  • Updated: Mon, July 13, 2009

  • Reported By:Florence Colorado
Brakes Plus
900 W US Highway 50 Ste B Pueblo, Colorado U.S.A.

Brakes Plus Brakes Plus Uses Deceptive Tactics to up their price Pueblo Colorado

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I went to Brakes Plus thinking that they knew what kind of brakes my van would need. When I got there I was told they would look at it and let me know. After waiting tehy cam eback with a price of $286.00. I told them that woudl not work and so they gave me a "discount". By the way in the midst of all this I was told my van needed an alignment too. So I figure they know what they are doing I say go ahead. Then they tell me that factory OEM parts are ceramic pads. Once again thinking they knwo what they are talking about I "stupidly" say go ahead. I even specifically asked what kind of brake pads my van needed. So I am driving home after the "service" and started thinking maybe I should have got a second opinion. So I call the local Dodge dealership who (by the way have no idea where I have been)tells me semi-metallic pads. Then I start diggin deeper and find that they chrged me for a brake flush I never authorized and for parts that were supposed to be included. One thing I do not like is to be lied to. I got burned once...It will not happen again...Avoid these guys at all costs...Yes I did file a complaint with the BBB as well. Although I will probably get no satisfaction, I want everyone to know that if you go here prepare to pay more than other places and get charged for services you do not need.

Florence, Colorado

This report was posted on Ripoff Report on 07/13/2009 11:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brakes-plus/pueblo-colorado/brakes-plus-brakes-plus-uses-deceptive-tactics-to-up-their-price-pueblo-colorado-469406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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