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Report: #605399

Complaint Review: Brakeway Auto Repair - Louisville Kentucky

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  • Reported By: Shecky — Henderson Nevada United States of America
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  • Brakeway Auto Repair 6900 Preston Hwy. Louisville, Kentucky United States of America

Brakeway Auto Repair Brakes 4 Less, Brakes-4-Less.com, Brakeway.com Does Not Honor Warranty Louisville, Kentucky

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Had a brake job completed by Brakeway in Reno, NV.   During the warranty period, the brakes failed, and, as they company had since left Nevada, had no place to go except the dealership.    The dealership informed me that the brakes were faulty and needed to be replaced AND Brakeway's job had caused additional damage to the car.

After informing Brakeway, I had the dealership complete the repair.   It cost about $650 (more than the original job).   Brakeway offered to pay me approximately $250, as I should have "shopped around for a better price" according to them.

They also stated that they felt their offer was generous, since they were no longer doing business in Nevada and had no obligation to honor their warranty.

Watch out for these guys.   They are doing business as "Brakeway" and "Brakes 4 Less" in KY, NC, SC, FL, and IN.    In my experience, they do quite faulty work, use bad parts, and do not honor their warranty.

This report was posted on Ripoff Report on 05/20/2010 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brakeway-auto-repair/louisville-kentucky-40219/brakeway-auto-repair-brakes-4-less-brakes-4-lesscom-brakewaycom-does-not-honor-warrant-605399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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