Complaint Review: Brandon Mitsubishi - Tampa Florida
- Brandon Mitsubishi 9915 Adamo Drive Tampa, Florida U.S.A.
- Phone: 813-628-4444
- Web:
- Category: Auto Dealer Repairs
Brandon Mitsubishi Service department is untrained and will lie about it Tampa Florida
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I bought a '95 Mitsubishi 3000GT Spyder from Brandon Mitsubishi. These are really rare cars and they have a retractable hardtop run by a computer and about 15 sensors. The top takes special training and a computer program to fix. During my test drive I noticed a minor intermitent problem with the top. The sales person told me they had one of the specially trained techs and they would fix it. This was a written term for the sale.
They worked on the car 10 times. I spoke with the tech directly because I did not believe he had been to the class and he told me he had even though I had called Mitsu corp and they gave me a list of registered techs. They would not even call one of the registered techs for help upon my request. During this stretch of 3 months and 10 visits they:
Ordered the wrong parts
forgot my car was there
broke 2 windshields
broke rearview mirror
replaced the window but sealed it incorrectly then left it out in a storm and flooded it
tires picked up 4 screws while at the shop
They did fix the parts above that they broke except the tires but did not repair the actual initial problem.
I finally had to drive 4 hours to a registered tech and West Palm Mitsubishi. They were great. They found that when Brandon Mitsu replaced a part they grounded out a wire which blew the computer ($3000). He replaced the computer. I had to make one more visit there which was anothe $1000 but it works great now.
Another issue with Brandon Mitsu is that they do not return phone calls and have very bad customer service. I spoke with the general manager and he would not respond. He had a lawyer write me a note.
Jimmy
Brandon, Florida
U.S.A.
This report was posted on Ripoff Report on 03/16/2004 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brandon-mitsubishi/tampa-florida-33619/brandon-mitsubishi-service-department-is-untrained-and-will-lie-about-it-tampa-florida-84048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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