• Report: #343671
Complaint Review:

BrandSmart USA

  • Submitted: Tue, June 24, 2008
  • Updated: Tue, June 24, 2008

  • Reported By:Doraville Georgia
BrandSmart USA
5000 Mtr Ind Way Doraville, Georgia U.S.A.

BrandSmart USA Ipod insured, warranty not honored .told me to go to Apple don't carry anymore Doraville Georgia

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I purchased an Apple Ipod From Brandsmart Doraville in July 2006 and purchased a warranty with it. I took it back and went to the store where I bought it. I went in to the counter and spoke to the sales people where I purchased the new Ipod and was told sorry we don't sell the Ipod anymore. I then ask for a supervisor and was told the same thing. They told me to go to Apple. I told them the story and they wanted me to buy another one so I did.Mine was still under warranty until July8th of 2008. I got a call from the warranty people on June 23rd and they wanted to extend my warranty. I explained the situation to them and they told me it was Brandsmarts responsibility. So I called Brandsmart talked to the store manager and she was rude as she could be. She told me you don't have the product ,No warranty. I explained why I didn't have the product. Her store told me to go back to Apple. I have bought more than Brandsmart realizes. Its now time for Brandsmart to realize if you sell something stand behind it, or tell your employees when they come to work in the mornings how to help their costomers obtain a warranty. They will will truly be the loosers in this deal.Thankyou for keeping good knoledgeable employees and treating your costomers with respect. It might take a while but a few badmouths like mine and its over boys and girls.

Jimmy n
Doraville, Georgia

This report was posted on Ripoff Report on 06/24/2008 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brandsmart-usa/doraville-georgia-30360/brandsmart-usa-ipod-insured-warranty-not-honored-told-me-to-go-to-apple-dont-carry-anym-343671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on BrandSmart USA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?