• Report: #948144
Complaint Review:


  • Submitted: Fri, September 28, 2012
  • Updated: Fri, September 28, 2012

  • Reported By: Charles daher — homestead Florida U.S.A.
south dixie hwy in miami,fl. miami, Florida United States of America

BRANDSMART USA i bought an ,all power 3500 watt generator, from brandsmart usa...it didnt work...i REPEAT IT DIDNT WORK!!!brandsmart refused to exchange the generator for a working one because there return policy is brandsmart sold a non working generator and refused to exchange it for one that works miami, Florida

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brandsmart usa sold me a generator that didnt work....brandsmart refused to exchange it for a working generator...brandsmarts return policy is once you put gas in it to start it they will not exchange it...(note: generators need gas to start it)the non working generator was reported to brandsmart usa 7 days after purchase on the first start up try...there is no 30 guarantee or 1 day guarantee at brandsmart usa on generators...brandsmart refered me to the factory warranty at the manufacturer (all power generators)who is dodging phone calls to repair or exchange the generator...all power manufacturer is in chino california and i will be contacting the governor of california...and i will be contacting the governor of florida about brandsmart usa...

This report was posted on Ripoff Report on 09/28/2012 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brandsmart-usa/miami-florida-/brandsmart-usa-i-bought-an-all-power-3500-watt-generator-from-brandsmart-usait-didnt-948144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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