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Report: #1355600

Complaint Review: Brent Madill - Internet

  • Submitted:
  • Updated:
  • Reported By: Patient lady — BLACK DIAMOND Alberta Canada
  • Author Confirmed What's this?
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  • Brent Madill Internet USA

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BRENT MADILL. Last working 403-714-4815. Owes us $450.00 for a dangerous, ineffectually, uncompleted hot tub repair. He attempted to install a used motor, took our money, it leaked, so he came back, and said it was good, it leaked, he came back and added on a new wet end.Called him still leaked, he promised to return, he never came back. Called a reputable company who came and recitified the problem. They explained that Brent had not attached the motor to the wet end, it was spinning and hanging loose.he had not wired the pump correcdtly nor installed the cover plate, he did not replace seals, they had crumbled. We could have been electrocuted or had a fire. He was highly and repeateadly recommended by locals in Black Diamond - who were only his friends...they don't own hot tubs so had no first hand knowledge.We've since discovered that we're not the only local folks he has wronged.He also works with 2 other men out of Calgary who are also inept. He has gone into hiding from us. His actions lead us to believe he has absolutely no intentions what so ever in honoring his warranty. He has been known to work in the DV Area, Blackie, Okotoks, and Calgary, and is advertising on Kijiji, as well as word of mouth. Be warned, he is a real charmer, but a loser no less. Pam, Black Diamond, AB.

This report was posted on Ripoff Report on 02/12/2017 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brent-madill/internet/brent-madill-hot-tub-spa-jetted-tub-service-okotoks-alberta-1355600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

Photo Proof

AUTHOR: - ()

POSTED: Sunday, March 05, 2017

These are photos that the second company took, as proof of what was defunct with Brents work.

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#2 Author of original report

I expected no less of you

AUTHOR: - ()

POSTED: Wednesday, February 15, 2017

Well, please add liar to your short list of attributes. You, I, and the service technicians that came out to do the repair properly, as well as the photos, all know the real truth.

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#1 REBUTTAL Owner of company

Would not take my professional opinion

AUTHOR: Brent - (Canada)

POSTED: Tuesday, February 14, 2017

 Went out to Pam Obrians Place to fix a hot tub Pump was leaking I Suggested to go With a New pump She Refused and decided on a used pump Due to her money situation I let her know that there was n Warranty I installed a running motor and used pams Pump/Wetend Then 2 days later I received a call Stating it was leaking I Went Back And Told her that her wet end was leaking and it would need to be replaced I Ended up in the hospital Sunday When i was Booked to fix her tub I Called Pam at the Beginning of the week to Finish the Repair Then She told me she Had company Come out and Put a brand new Motor And pump in This was my 100% Suggested Professional opinion She Has demanded Her Money back On a as is Part That was working perfectly Her pump was what failed I don't work for Free And am very Disappointed with How things Went She Has also Called Noumours people To try to track me down and it harassment

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