Complaint Review: Brick Train Shop - San Jacinto California
- Brick Train Shop 445 S.Camino Los Banos San Jacinto, California United States of America
- Phone: 1-888-434-8690
- Web: www.bricktrainshop.com
- Category: Hobby Shops
Brick Train Shop Deceptive advertising and refusal to provide refund San Jacinto, California
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BrickTrainShop advertises itself as a seller of Lego sets. We thought we were ordering a BatMan lego set, but instead got the assembly instructions only (for $45). We followed the instructions from BrickTrainShop to return the instructions for a supposed full refund. We have a certified return for the package through USPS. But we heard nothing for weeks. We followed up with email, phone calls - no responses. Eventually we contested the charges through our credit card.
We thought it was over, but today got a note from our hopeless credit card company that the seller claimed never to have received return of the package. This is a complete crock, because we have the certified return.
This operation is clearly badly run, operates deceptive advertising practices and - by the look of the reports on Ripoff Report - has been doing this for a while.
Do not do business with this person.
This report was posted on Ripoff Report on 12/07/2010 12:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brick-train-shop/san-jacinto-california-92583/brick-train-shop-deceptive-advertising-and-refusal-to-provide-refund-san-jacinto-califor-668807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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