Report: #1014368

Complaint Review: Brighter Image Dental Lab

  • Submitted: Thu, February 14, 2013
  • Updated: Thu, February 14, 2013
  • Reported By: Kathy J — Tennessee United States of America
  • Brighter Image Dental Lab
    2433 University Drive
    Fort Worth, Texas
    United States of America

Brighter Image Dental Lab Average business with a below average product Fort Worth, Texas

Show customers why they should trust your business over your competitors...

Here is my 2 cents on this supposed "amazing" product.  I ordered 9 months ago.  I finally received my  order two weeks ago.  I can't eat in it.  My Dentist says it is not made from denture material.  It's so tight it gives me headache.  You can soak it in as much water as you want, it doesn't do a darn thing.  If you call the company and ask for help, the "Office Manager" who claiims she wears them will give you her stick about what she expereinced, then you are basicly told to tuff it out and work with it several more days.  You would think after the 3rd time you called they would stop telling you the same thing and offer to fix it.  And you have to be the one that calls, because they for sure aren't going to call you.  I can't get my money back, so I am stuck with a somewhat usable product that I paid $850 for.  Was it worth it?  Not even close.
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