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Report: #209003

Complaint Review: Brighthouse Networks - Melbourne Florida

  • Submitted:
  • Updated:
  • Reported By: Melbourne Florida
  • Author Confirmed What's this?
  • Why?
  • Brighthouse Networks Melbourne, Florida U.S.A.

Brighthouse Networks employee stole my credit card while installing services Ripoff Melbourne Florida

*UPDATE Employee: Not quite factual info

*Consumer Suggestion: Brighthouse DOES NOT install if nobody is there

*Consumer Comment: odd

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While I was away on vacation, Brighthouse Networks installed cable services into my new apartment. While the employee was inside of my room hooking up the internet, she took my credit card off of my night stand and purchased gas the following week and then attempted to spend over $700 at Wal-Mart. Luckily my credit card company declined the charges because of a lost card. PLEASE BE CAREFUL when you let strangers into your home to do services, because not all of the have any ethics or morals. Now this woman is trying to tell me that she didn't steal the card and that she found it outside! What a liar! We'll see what the video tapes in Wal-Mart have to say about her.. I wonder what kind of compensation Brighthouse will allow for me, I better get some free cable or something!!!!

Erica
Melbourne, Florida
U.S.A.

This report was posted on Ripoff Report on 09/01/2006 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brighthouse-networks/melbourne-florida-32901/brighthouse-networks-employee-stole-my-credit-card-while-installing-services-ripoff-melbou-209003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 UPDATE Employee

Not quite factual info

AUTHOR: Patrick - (U.S.A.)

POSTED: Friday, January 19, 2007

Here are some facts to prove this report is not factual.

Brighthouse never comes into the home without an adult present.

How in the world would they gain access to the apartment if nobody was home?

If a key was left out, it could have been anyone coming into the apartment.

It is obvious this person is after free utilities from Brighthouse.

Brighthouse employees are compensated very nicely, they would not need to rip-off the customers.

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#2 Consumer Suggestion

Brighthouse DOES NOT install if nobody is there

AUTHOR: Steve - (U.S.A.)

POSTED: Friday, December 08, 2006

Erica,

There is much more to this story. I know for a fact that Brighthouse REQUIRES an adult be present for ANY inside installation work.

So, tell us, WHO let this installer in, and where were they during the installation?

And, since it was theft, did you file a police report?

This should be interesting.

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#1 Consumer Comment

odd

AUTHOR: David - (U.S.A.)

POSTED: Thursday, December 07, 2006

why did you let the cable installer into your Apartment without you there? and how did they get into your Apartment. ?? your report doesn't make sense.

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