Complaint Review: Brighthouse
Brighthouse Spectrum Do you pay for unauthorized charges? Internet
I enter into Brighthouse contract for $99 per month after which it increased to $200 per month without notification. I contacted Brighthouse to cancel but they stated that I am in a contract. I filed a bbb complaint and Brighthouse responded Yes they charged me without notification and the employee will be retrained, and my balance is $0. Then $624 was submitted by a collection agency (credit protect association). I attempted to file a complaint but when I pressed the file a complaint button the hone automatically hangs up. I contacted Brighthouse and they said I owed the $624 which were not the service charge agreement.
This report was posted on Ripoff Report on 05/19/2017 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/brighthouse/internet/brighthouse-spectrum-do-you-pay-for-unauthorized-charges-internet-1374116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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