• Report: #1038443
Complaint Review:

Broadmoore Furniture

  • Submitted: Wed, March 27, 2013
  • Updated: Wed, March 27, 2013

  • Reported By: Graham — Amherst Massachusetts
Broadmoore Furniture
4190 Eagle Hill Dr.,High Point, NC 27265 High Point, North Carolina United States of America

Broadmoore Furniture Won't repair or replace defective furniture High Point, North Carolina

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We purchased Broadmoore furniture from COSTCO in West Springfield, MA.  All pieces except one were in fine condition.  The dresser was $580 and came with one of the feet broken.  The broken foot meant that the actual legs could not be screwed in place.  As this was the last piece COSTCO could not replace the dresser and directed us to Broadmoore (which seems to be related to Samson International - from the website).  Our calls and emails to the company have essentially gone unanswered.  When we can talk to a customer service representative they pass the buck.  Finally they indicated that we would get a replacement delivered, but the date for the call to arrange this has come and gone. 

This report was posted on Ripoff Report on 03/27/2013 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/broadmoore-furniture/high-point-north-carolina-27265/broadmoore-furniture-wont-repair-or-replace-defective-furniture-high-point-north-caroli-1038443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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