Complaint Review: BroadVoice, Inc. - Billerica Massachusetts
- BroadVoice, Inc. Nine Executive Park Drive Billerica, Massachusetts United States of America
- Phone: (212) 202-0300
- Web: http://www.broadvoice.com
- Category: Telephone Companies
BroadVoice, Inc. broadvoice.com Fraud, illegal charges after canceling service Billerica, Massachusetts
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I transferred my existing phone number from Broad Voice to Vonage, and even after my number transferred to Vonage on 12/06 the company Broad Voice charged my debit card the amount for the service provided for the period a head from 12/06/2011 on 01/05/2012 without my Authorization and without provide de service because my number is already install and running with Vonage since 12/06/2011.
Pay attention to broad Voice company they says the customers should inform the Broad Voice 10 days before canceling the service but you cant canceling your service on to your number be transfer to the new company, so if you canceling the service before your number be transfer it can not transfer the number to another company.
if you request the transfer of your number by another company Broad Voice will charging their service without provide telephone service because they dont have your number any more.
but they still charge the service without offer the service.
I have proof that my service was canceled on 12/06/2011. Provide from BroadVoice.
This report was posted on Ripoff Report on 12/06/2011 11:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/broadvoice-inc/billerica-massachusetts-01862/broadvoice-inc-broadvoicecom-fraud-illegal-charges-after-canceling-service-billerica-805984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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