Complaint Review: Bromalite AKA Acai Berry AKA MBM&F AKA ColonAid700 AKA ColonMed700 Power Tea - Internet
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- Author Confirmed
- Bromalite AKA Acai Berry AKA MBM&F AKA ColonAid700 AKA ColonMed700 Power Tea PO Box 2012, Riverton, UT 84065-2012 Internet U.S.A.
- Phone:
- Web:
- Category: Weightloss Programs
Bromalite AKA Acai Berry AKA MBM&F AKA ColonAid700 AKA ColonMed700 Power Tea Nightmare Trial Riverton Internet
*UPDATE Employee: Please Contact Our Customer Service Manager
*UPDATE Employee: Please Contact Our Customer Service Manager
*UPDATE Employee: Please Contact Our Customer Service Manager
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I simply ordered a trial version of Bromalite and Acai Berry and was to only pay shipping charges. I hadn't even received my products when all of a sudden I was getting charges for memberships etc to my account. One was listed on my account only as Pomacaicle Glendale, CA 83380, no phone number. I was given a number from the acai berry and called them. After these charges started appearing, I went back to the site to find it was temporarily not working for several days. When I finally got on the site, I found the terms and conditions under the SUBMIT button. I called ever phone number I could find to be told either I have no account or your didn't cancel within the 15 days. When I would explain that I haven't even received my trial product, I was told the 15 days starts the day of your order. I didn't think I needed to check for all these things when I was merely ordering a trial version. IF the product worked I might have ordered more. Even if this product is as they say and works, I want nothing to do with this nightmare of a company and the way they do business. I have also been told to cancel online at the Bromalite site which first said I did not have an account but when I finally reached them though the phone, I was told there would be no refund because I didn't cancel in time. I have since also contacted ColonMed700 support and ColonAid700 which did have an account for me but I have never been to their web site and did not order ColonAid700. I cancelled both of those sites. This just goes on and on and you have no idea who to call if you can even get a phone number. This company is just a BIG NIGHTMARE. I have contacted the BBB and will keep contacting whoever I can to get these people stopped.
David
Algoma, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 12/26/2008 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bromalite-aka-acai-berry-aka-mbmf-aka-colonaid700-aka-colonmed700-power-tea/internet/bromalite-aka-acai-berry-aka-mbmf-aka-colonaid700-aka-colonmed700-power-tea-nightmare-tri-404971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Please Contact Our Customer Service Manager
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Friday, January 16, 2009
Hello my name is Connie. I'm a customer service representative for Power Tea's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My manager's email is falon@verifyyourorder.com or if you call our customer service line 1-866-544-6590. I apologize for the poor customer service you recieved, and I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you, although e-mail is recommended because our phone lines can entail very long waits because we are so busy. Thank you for your time and have a great day.
Connie, CSA
Power Tea
#2 UPDATE Employee
Please Contact Our Customer Service Manager
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Friday, January 16, 2009
Hello my name is Connie. I'm a customer service representative for Power Tea's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My manager's email is falon@verifyyourorder.com or if you call our customer service line 1-866-544-6590. I apologize for the poor customer service you recieved, and I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you, although e-mail is recommended because our phone lines can entail very long waits because we are so busy. Thank you for your time and have a great day.
Connie, CSA
Power Tea
#1 UPDATE Employee
Please Contact Our Customer Service Manager
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Friday, January 16, 2009
Hello my name is Connie. I'm a customer service representative for Power Tea's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My manager's email is falon@verifyyourorder.com or if you call our customer service line 1-866-544-6590. I apologize for the poor customer service you recieved, and I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you, although e-mail is recommended because our phone lines can entail very long waits because we are so busy. Thank you for your time and have a great day.
Connie, CSA
Power Tea
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