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Report: #1373570

Complaint Review: Broward Home Warranty - Hollywood Florida

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  • Reported By: rimtam — San Antonio Texas USA
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  • Broward Home Warranty 3500 N. 28th Terrace Hollywood, Florida USA

Broward Home Warranty We had an air conditioner and heater unit installed by some "jake leg" they hired. He connected the A/C drain up wrong so water ran down the house wall, into the wall inside the home causing mold. They would not correct the problem causing thousands of dollars worth of damage. Hollywood Florida

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We had a contract for Home Warranty with Brower Home Warranty.  We had to have a new A/C-heater installed.  The person they had come to do the job put the primary drain in the auxiliary drain.  He was a complete idiot.

  Water ran down the wall into the room causing the floor to rot, caused mold through out the end of the room, into the next room all along the wall.  We had to have the floor ripped out, the walls all taken out, and then a mold expert to take care of all of the mold.  The total bill was $20,000 dollars.  The company only paid half.  The person representing the company was very rude to us and to the gentleman from the company taking care of the mold.

  We had to replace all of the floor in the affected room, redo the walls and a built-in shelf area, pllus the wall in the breakfast area.  Before all of this happened, the original drain was taking care of the water efficiently, with no problems.

There was no cut-off put on the wall, and the freon connection wasn't properly installed causing slow leakage.  There was no instullation put around the pipe going from the unit to the attic.  What a dummy he was.

  Now we find out from an A/C company that the outside unit had a larger cooling capacity than the unit in the attic, and all around the unit upstairs, there are air leaks where the "nut" they hired to do the job didn't seal off around the ducts and there also is mold in the ducts because they weren't sealed properly.  We are having to pay for all of these repairs.

We are thoroughly disgusted with this company and would love to see that they get bad reports from many other people. 

This report was posted on Ripoff Report on 05/16/2017 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/broward-home-warranty/hollywood-florida-33020/broward-home-warranty-we-had-an-air-conditioner-and-heater-unit-installed-by-some-jake-l-1373570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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