Complaint Review: Bruce Carter's Extra Help Moving - Internet
- Bruce Carter's Extra Help Moving www.extrahelpmoving.com Internet U.S.A.
- Phone: 704-492-1920
- Web:
- Category: Moving Companies
Bruce Carter's Extra Help Moving ripoff Internet
*Consumer Suggestion: How to Contact Bruce Carter
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I went online and made a reservation for help unloading in Nov. 2003. I drove from Texas to Miami with my stuff. The moving help never showed up.
At the time Bruce Carter used pay pal. I called and spoke wih Allen. He said that no way showed up because the reservation was in my name and the payment was in my roommates name and the computer didn't "catch it" as paid. You can't make a reservation without paying.
He said that he could get a team out the next day and to call him back to confirm. I called back a told him that they wouldn't be needed because I had to have it done that day.
I checked the credit card statement to verify a credit for $205. It wasn't credited. I call Allen again and he said that he would have to mail me a check. He verified the address. I waited a week and never got a check. I spoke with Bruce and didn't get anywhere.
I phone calls and promises continued for months without repayment. Then they changed their phone number. I called their corporate offices and they said i had to be handed by Allen.
I looked them up on the BBB and they were one of the most reported companies in North Carolina. It's a year later and I still don't have my money.
Toni
Ft Lauderdale, Florida
U.S.A.
This report was posted on Ripoff Report on 12/04/2004 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bruce-carters-extra-help-moving/internet/bruce-carters-extra-help-moving-ripoff-internet-121229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
How to Contact Bruce Carter
AUTHOR: Frank - (U.S.A.)
SUBMITTED: Saturday, December 04, 2004
ExtraHelpMoving, "a subsidiary of Moving Labor Brokers", uses the address of 8345 NW. 66th St. #6964 Miami, FL. 33166-2626. This address is a rental in a USABox store. The website, www.extrahelpmoving.com, is registered to
BRUCE CARTER
POB. 481781
CHARLOTTE, NC 28269
Phone: 800-694-6917
Email: ExtraHelpMoving@Aol.Com
Another rental box.
But the second website, www.extrahelpmoving.net (which looks the same as the .com version), is registered to
Bruce Carter's Extra Help Moving
Bruce Carter
9435 Harris Glen Drive
Charlotte, NC 28269
Phone: 8665991443
Phone: +1.8006449211
Fax..: +1.2135599212 (this is a CA cell phone)
Email: extrahelpmoving@aol.com
Try sending Bruce a letter to this home address demanding your refund. If this does not work, call your credit card company to dispute the payment, since services were never rendered.
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