Report: #846285

Complaint Review: BrylaneHome

  • Submitted: Tue, February 28, 2012
  • Updated: Tue, February 28, 2012
  • Reported By: Dorothy Leeper — Butte Montana United States of America
  • BrylaneHome
    PO Box 659728
    United States of America

BrylaneHome WFNNB I recieved Items for my bedroom and they were very cheap made and they wanted a lot of money for this. I told them I was returning everything and when they got it all I wanted my account closed. Internet

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I am really upset that I've been a victim of a rip-off company.  Sent all items back that were made of very cheap material and not sewn right or fit the bed right.  I called and told them this, they passed me onto 4 to 5 different people every time I made a call to them.  I told them I wanted my credit card canceled and to close my account.  They said they can't do that till they get all the items back.  All the items were sent over a week ago and they had to receive them.  They would tell me that something was received but they would not tell me how many or do anything for me till I got another bill.  One lady told me that I would be charged a late fee if I was late paying for my order.  I don't have any of the things I ordered because I sent everything back.  Another lady told me that I can send the items back and use their UPS return label that I would not be charge for them.  Another lady said I would be charged $5.00 for each I sent back, that was the policy. This was my first time doing business with them and my last. Please help me to get this cleared up before they try to ruin my credit.  I have excellent credit and feel no one should have the right to do another this kind of wrong.
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This report was posted on Ripoff Report on 02/28/2012 09:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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