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Report: #304035

Complaint Review: BSM/Grant Search Asst,Network Agenda, Reward Me More Pro - Internet

  • Submitted:
  • Updated:
  • Reported By: Marathon Florida
  • Author Confirmed What's this?
  • Why?
  • BSM/Grant Search Asst,Network Agenda, Reward Me More Pro networkagenda.com Internet U.S.A.

BSM/Grant Search Asst,Network Agenda, Reward Me More Pro Charged my debit card account for items not ordered. Internet

*UPDATE Employee: Resolution Offer

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I ordered for 1.95, Growing Rich With Google. Very stupod, i know, but I am disabled and unable to work as a nursr anymore. Although I did not expect to get rich, I am unwilling to give up and not work, thought maybe there was something online i could do.

Now, there are 3 charges on my checking account, for things I did not order, and when i called the 800 #'s, i am on hold forever. To make matteers worse, these charges overdrew my checking account, resulting in 90.00 worth of charges, in addotion to the 9.995, 7.95, and 33.95 they charged me for the "products".

I am so angry at myself for falling for this scam, but my bamk will now be assisting me to stop these charges.

I hope this will help others, and these people get caught.

Monica
Marathon, Florida
U.S.A.

This report was posted on Ripoff Report on 01/28/2008 12:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bsmgrant-search-asstnetwork-agenda-reward-me-more-pro/internet/bsmgrant-search-asstnetwork-agenda-reward-me-more-pro-charged-my-debit-card-account-for-304035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Wednesday, January 30, 2008

I would like to discuss Monica's concerns with her to insure that she is taken care of.

First and foremost I offer an apology for the breakdown in service Monica
obviously experienced. Monica, I was able to locate your account and have verified that it has been completely canceled at this time as well as refunded for the charges that occurred in error. If you come back to read this and want to discuss your accounts please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5718, they are available Monday-Friday 9 am - 9 pm Eastern Time.

If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Monica. Hopefully, I will hear from her soon so that we can be sure she is satisfied.

Sincerely,

Ryan R.

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