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Ripoff Report | BSM/GRANT SEARCHASST Review - Las Vegas, Nevada
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Report: #321647

Complaint Review: BSM/GRANT SEARCHASST - BSM/SBA EXPRESS & GRANT MASTER - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Lansing Michigan
  • Author Confirmed What's this?
  • Why?
  • BSM/GRANT SEARCHASST - BSM/SBA EXPRESS & GRANT MASTER 2620S.Mary Land Parkway Las Vegas, Nevada U.S.A.

BSM - GRANT SEARCHASST - BSM/SBA EXPRESS & GRANT MASTER takin more money then they should. like $39.95 on 3-19-08 & $7.95 on 3-26-08 Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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I paid for a Grant Master deluxe edition CD only for $1.99. They takin more money then they should. like $39.95 on 3-19-08 & $7.95 on 3-26-08. I just want my money back. Thank You

Chris
Lansing, Michigan
U.S.A.

This report was posted on Ripoff Report on 03/27/2008 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bsmgrant-searchasst-bsmsba-express-grant-master/las-vegas-nevada-891009/bsm-grant-searchasst-bsmsba-express-grant-master-takin-more-money-then-they-should-321647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

POSTED: Thursday, March 27, 2008

First of all let me offer my sincerest apologies to Chris. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Chris had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Chris, please contact customer service at the number listed above. There you will find a helpful agent waiting to assist you with your concern.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.

Sincerely,

Ryan R.

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