Report: #1046933

Complaint Review: Budget Auto Repair

  • Submitted: Sun, April 28, 2013
  • Updated: Mon, April 29, 2013
  • Reported By: S.Jones — Moreno Valley California
  • Budget Auto Repair
    23930 Sunnymead blvd # A
    Moreno Valley, California
    United States of America

Budget Auto Repair Moreno Valley ripoff Repair Shop Moreno Valley, California

*REBUTTAL Owner of company: New Ownership

Show customers why they should trust your business over your competitors...

This place is a rip off!! They claim to be your friend and promising to take care of you!! When all they care about is your cash!! They offer a 6 month warranty which is useless! They will find anyway to get out of it! And it's up to you to prove it! And even still they will not honor their promise! Hopefully you make sure you get a recite!! Because they will try not to give it to you!! Also never pay with cash!! Cause, on there side all records of your business with them mysteriously gets lost! But really!! you shouldn't even uses these guys at All! My last transaction was a simple transmission oil change, and to address a leaky connectors sleeve, along with remove and install front suspension bushings! Now, at the time the leak was was not bad, so I didn't see a leak on the floor on my garage! $1600 and three months later the leak returned, and the suspension's still a problem! They claimed it was a totally different part of the transmission that they did not fixed, and was the result of the leak! And that because my truck was a SUV 4x4, the ride was normal! So after an independent audit of the work done by the Bureau of Automotive Repair (BAR)! After paying another place to fix the original problem! They too found that the repair was not done as paid for. And the BAR asked them to refund me my money! They refused! So in Recap, this is not just my own account of this transaction gone bad! But an independent audit by the BAR, also stating their finding to this repair to be fraud on there part! And another company ultimately had to fixed the original problem, causing more time and money! So please, find someone else to perform the work on your car! Please! Not to mention they will curse you out! And serve you with racists slur as they intermediate you off their premises! If you are a victim of this place make sure you file a report with the Riverside, Bureau of Automotive.
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This report was posted on Ripoff Report on 04/28/2013 10:42 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

New Ownership

AUTHOR: Budget Auto Repair - (USA)

We're really sorry to hear about your bad experience with the former owner.  We'd like to notify you that Budget Auto Repair and Transmission is now under entirely new ownership and there's  whole new management team in place. We take pride in the excellent level of service that we provide and urge you give our shop another chance. You'll find that, with the new ownership, there's a whole new attitide and the level of service is very high.

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