• Report: #1092962
Complaint Review:

Budget Bikes

  • Submitted: Fri, October 18, 2013
  • Updated: Fri, October 18, 2013

  • Reported By: Tim A. — Houston Texas
Budget Bikes
23220 W. Highway 6 Alvin, Texas USA

Budget Bikes Inc. Terrible service dept. Alvin Texas

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DON'T EVER, i repeat DON'T EVER take your bike to this shop for repair. I purchased a bike from this place and after about a month my nephew took a spill. The handlebars were bent out of shape and it needed new plastics. When I took the bike in he said that it would take a week or so before he could get the parts in. For the next 3 months i was given every excuse in the book why the parts were not in. After i went to the shop and threatened to take my bike home even though it had not been repaired he promised he would have it ready that week. It took a total of 4 months to finally get my bike back.

During this time they must have had it sitting outside because there was rust all over it and it would not idle. They did not remove the gas from the tank while it was sitting so it damaged the carburetor, and the back tire, that was fine when i dropped it off, was on flat. He claimed that he replaced all the plastics with new parts but there were small scratches on the front panel so I believe he took this from another bike he had on site.

To top off this horror story! When the technician was loading the bike on my truck he was so incompetent that he placed his finger inside the brake rotor and cut the tip of it off. The finger was actually stuck inside the rotor. I WOULDN'T RECOMMEND THIS PLACE TO MY WORST ENEMY!!!

This report was posted on Ripoff Report on 10/18/2013 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-bikes/alvin-texas-77511/budget-bikes-inc-terrible-service-dept-alvin-texas-1092962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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