Complaint Review: Budget Blinds
- Budget Blinds
7100 W. 44th Avenue
Wheat Ridge, Colorado
United States of America
- Category: Blinds / Shutters / Window Care
Budget Blinds Michael Zarlengo He installed a faulty rod. Wheat Ridge, Colorado
Time went on, phone calls were made and still....nothing. Last week, November 8th I called and I let him know that I was not happy. At that time, he supposedly made a call to Hunter Douglas and ordered the part. He then set up an appointment to replace the broken rod for the following Thursday, which is todaym, November 15th. I waited and no one showed up! I noticed that he had called and left me a message. The message said, "I have the part and let's set up a time to get this done."
I called him, he did not answer his cell phone, and I said, "it's obvious that you don't remember this, but we already set up a time to get this done, it was this morning!" I called him several times and he did not answer his phone. I finally called the complaints department of Hunter Douglas corporate office in Broomfield, CO and made a formal complaint. This has gone on far too long and I am not at all happy with his customer service. I have several other windows that need new blinds but I will not be using him. I will be calling Innovative Openings in Louisville, CO. They did some of my windows and they did a wonderful job. I would highly recommend them. I will not recommend Michael Zarlengo to anyone. His customer service is absolutely unacceptable. He lost any future business that I would have given to him because of this.
This report was posted on Ripoff Report on 11/15/2012 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-blinds/wheat-ridge-colorado-80033/budget-blinds-michael-zarlengo-he-installed-a-faulty-rod-wheat-ridge-colorado-969655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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