Report: #974217

Complaint Review: Budget Car Rental

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012
  • Reported By: Kevin — Milford New Hampshire United States of America
  • Budget Car Rental

    United States of America

Budget Car Rental Bait and switch on vehicle model Internet

Show customers why they should trust your business over your competitors...

I planned to rent a full-sized SUV for a day and Budget had the best price.  What was promised was a "Chevrolet Tahoe or similar". Apparently, Budget believes that a dingy and worn out Dodge Journey is 'similar'.  I do not, and naturally it was too late to do anything about it when I picked the vehicle up.  The cabin of this vehicle is cramped and uncomfortable and is absolutely not on par with a Tahoe.

To add insult to injury, a mileage charge was added which more than doubled the fee.  I do blame myself for not reading the fine print, but they were certainly not forthcoming with regard to any mileage charges.

There are plenty of car rental companies out there.  Avoid this one.
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This report was posted on Ripoff Report on 11/27/2012 06:13 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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