• Report: #1075363
Complaint Review:

Budget Golf

  • Submitted: Tue, August 13, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: Don House — Mooresville North Carolina
Budget Golf
1508 Essington Rd. Joliet, IL 60435 Joliet, Illinois USA

Budget Golf www.budgetgolf.com Their mistake but the customer pays the price Joliet Illinois

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www.budgetgolf.com is a company that will advertise one price and then try to stick you with another!  I had purchased some golf shoes from their site.  2 days later after they had processed my payment and sent me a confirmation number, they called.  They informed me that they would not honor the price advertised on their website because it was a mistake.  They wanted over $100 more for the shoes than previously advertised.  Their solution to fix the problem was giving me a 10% discount.  I told them that this was not a suitable solution.  I wanted the shoes shipped to me at the advertised price.  Any reputable company would stand behind their price whether it was a mistake or not.  They refused to honor the advertised price.  I had purchased other golf apparel from this company before with no problem.  The true measure of a company's dedication to customer service isn't when everything is going smooth.  It's when a hickup occurs and they fix it.  I will do business with companies that put customers first.  Obviously Budget Golf is not one of those companies.


Don House

This report was posted on Ripoff Report on 08/13/2013 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-golf/joliet-illinois-60435/budget-golf-wwwbudgetgolfcom-their-mistake-but-the-customer-pays-the-price-joliet-illin-1075363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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