Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #725790

Complaint Review: Budget Rent a car - Calgary Alberta

  • Submitted:
  • Updated:
  • Reported By: Westjetter — Winnipeg Manitoba Canada
  • Author Not Confirmed What's this?
  • Why?
  • Budget Rent a car 2000 Airport Road Calgary Airport Calgary, Alberta United States of America

Budget Rent a car Budget Car Rental Total scam they don't explain the insurance or deductible Calgary Airport Canada Calgary, Alberta

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On Wednesday April 27th I had rented a car from budget rentals at the Calgary International Airport. A budget dealt with a Budget agent employee number 112.
I had asked to take the insurance and asked the agent if I was covered fully.
He said yes youre a covered bumper to bumper along with 3rd party liability. He assured me of my $25.95 per day covered everything, however there was no mention of any deductibles in case of a collision etc..  When I returned the car I mentioned to the parkade agent about the chip. He surprised my by saying I would be charged a $300.00
deductible.  I disputed this with him and he directed me to the Assistant manager in the building.  The Assistant manager was very rude and uncooperative as he offered no assistance and just told me to call customer service.  A charge of $576.21 was automatically charged to my credit card, $364.92 of this was as a result of the deductible with
taxes and fees.  After 3 days of phone calls to the manager, Rahim, he finally took my call.
He was completely uncooperative and unprofessional.  He basically said, "you read and signed the agreement". Customer service was no better.  I highly recommend to avoid Budget as I found out that most other Rental companies don't play these games. 
I have filed a dispute with my credit card company and hope for a favorable result

This report was posted on Ripoff Report on 05/04/2011 09:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/budget-rent-a-car/calgary-alberta-/budget-rent-a-car-budget-car-rental-total-scam-they-dont-explain-the-insurance-or-deduct-725790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now