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Report: #191051

Complaint Review: Budget Truck Rental - DCP McBryde - Yonkers New York

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  • Reported By: Washingon District of Columbia
  • Author Confirmed What's this?
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  • Budget Truck Rental - DCP McBryde 959 Central Park Ave Yonkers, New York U.S.A.

Budget Truck Rental Ripoff Charged for pre-existing damage, incompetent customer service Yonkers New York

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Budget Truck Rental charged me for pre-existing damage. I have a complaint pending with the company.

A woman at the Yonkers location lied to Budget Truck customer service regarding the rental, stating that she did a walk-around the truck with us. She did not, and in fact, was not even present the day of the rental. Further, she was rude to me on the phone when I tried to resolve the issue.

The woman who was there arrived at the location late. My pick-up was scheduled for 8 am and she arrived at the office at 8:25. She did not appear to understand the office computer and did not have answers to questions I had for the rental.

I reserved additional equipment and the equipment was not there. I had to run to U-Haul to rent handtrucks and furniture pads.

Mary
Washingon, District of Columbia
U.S.A.

This report was posted on Ripoff Report on 05/11/2006 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/budget-truck-rental-dcp-mcbryde/yonkers-new-york-10704/budget-truck-rental-ripoff-charged-for-pre-existing-damage-incompetent-customer-service-y-191051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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