Report: #982470

Complaint Review: Budget Truck Rental

  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012
  • Reported By: sweed89 — Lake Orion Michigan United States of America
  • Budget Truck Rental

    Troy, Michigan
    United States of America

Budget Truck Rental I had made a reservation to rent a truck two days before the pickup date on 12/07/2012 at 8am. At 8:30 pm, the night before, the rental location at your Detroit location called me and said that they Troy, Michigan

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I had made a reservation to rent a truck two days before the pickup date on 12/07/2012 at 8am. At 8:30 pm, the night before, the rental location at your Detroit location called me and said that they may not have the truck available for the next day and I would have to call them in the morning. When I called them the next day, it took them over an hour to refer me to another location in Troy, MI. Needless to say I was behind on schedule when they should have referred me to the other location the day before. When I got to the new location, the price had jumped from $170 to $270! I was not expecting to pay such a high price. The location in Troy had also said I would have a 30% discount for all the troubles I had, (since by the time I got there I was 2 1/2 hours off schedule) but it was not applied to my account. I had an interview in Ohio to go to and ended up not getting the job I had applied for because of the negligence of the location.
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This report was posted on Ripoff Report on 12/15/2012 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/budget-truck-rental/troy-michigan-48083/budget-truck-rental-i-had-made-a-reservation-to-rent-a-truck-two-days-before-the-pickup-982470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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